Jimmy John's

3.8
182 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2376 Jackson St, Stoughton, WI
53589, United States

Hours

Reviews

3.8
182 reviews
5 stars
100
4 stars
29
3 stars
10
2 stars
11
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and long wait times for orders.

Order Accuracy

There were frequent complaints about incorrect orders, including missing items and wrong ingredients.

Food Quality

Several reviews mentioned inconsistent food quality, with some customers receiving stale bread or poorly made sandwiches.

Positive Staff Interactions

Despite the issues, some customers praised friendly and helpful staff, particularly in resolving complaints.

Delivery Problems

Customers experienced significant delays with delivery, with some orders taking over an hour to arrive.
  • AR
    Arlene Ricciardi
    Dec 8, 2025
    5.0
    Great service and good
  • DS
    Daphne Sullivan
    Dec 1, 2025
    2.0
    I would just like to express my disgust with the children who handle sandwiches here... I asked for NO tomatoes on my sandwich along with added kickin' ranch. The cashier (who was very polite) confirmed my order with me as well, only to look over and see my sandwich being slapped together with bare hands. I unusually disregarded that matter, politely asked the cashier for his name, and went along home to eat. I open the sandwich to see it overflowing with tomatoes and regular ranch covering the sandwich to the point where i cant even pick it up... i dont know how this possibly could have happened if the order was told DIRECTLY TO YOU. I was the ONLY customer in the store. Every time i come into this Jimmy John's, it seems to be CONNOR handling my food, and somehow it is ALWAYS messed up in one way or another. Not to mention he handled my food with bare dirty hands after being on his phone that's been GOD KNOWS where.. and then stands in front of me and goes on his phone again like it was nothing! CONNOR should NOT be handling food at this location! I am, and have been for a long time, DISGUSTED with his service!!
  • LB
    Liz Mae Bell
    Nov 16, 2025
    5.0
    Manager was AMAZING! Service was exceptional, above and beyond!
  • AC
    Angie Collier
    Oct 19, 2025
    5.0
    Good food, quick service
  • EL
    Elijah Linderud
    Oct 10, 2025
    1.0
    Order placed before closing. Refused to make my food and kept my money with no option. The only option given was to enjoy my food tomorrow when they open or get my money back in a couple business days. Awful establishment and terrible business practices. They robbed me.