Named Food & Wine best cafe in Wisconsin!
Almost EVERYTHING on our menu is made with organic ingredients, many of them local to Wisconsin. The Ruby Cafe is also the flagship for our coffee sourcing and roasting so you can find the freshest, newest and many limited roasts highlighting the best coffees in the world. Food & Wine named us best roaster in Wisconsin as well!
Order ahead on our Toast ordering online if you’re in a hurry or want takeout.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.