McDonald's

3.5
1073 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5625 Hwy 10 E, Stevens Point, WI
54481, United States

Hours

Reviews

3.5
1,073 reviews
5 stars
345
4 stars
251
3 stars
212
2 stars
100
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, including dry burgers and soggy fries.

Customer Service

Numerous customers experienced rude or dismissive behavior from staff, contributing to a negative dining experience.

Cleanliness

The restaurant was often described as dirty, with unclean tables and bathrooms noted by several customers.

Order Accuracy

There were multiple complaints about incorrect orders, missing items, and issues with special requests not being honored.
  • JR
    Justina Rose
    Nov 3, 2025
    1.0
    Fries were cold and had to wait 10 minutes for a sandwich
  • AM
    Addie Maas
    Oct 21, 2025
    1.0
    Gave me 8 nuggets in a 10 count… blamed it on a rush. I waited in line for 30 minutes. Lady on the phone was rude after I tried calling 5 different times and she told me “ well do you wanna come back for the two?” Great customer service….
  • SJ
    Stanley Johnson
    Oct 19, 2025
    2.0
    We had 1/4 pound meals. The hamburgers were dry as if they had been prepared quite some time before we placed order.
  • ZW
    Zenin Wroblewski
    Oct 18, 2025
    1.0
    Order two Mc crispys and a poping tropic refresher waited 20 mins for food then they forgot my refresher asked for it politely and proceeded to ignore me and after they gave it to me they were being extremely disrespectful
  • MS
    Mark Schmieder
    Oct 15, 2025
    1.0
    Don't review often but needed to share today. Stopped in for quick dinner, lobby needs attention, heard as we waited for our meal from kitchen "pull early" than someone else state "why pull early, let it cook through" which is never something you want to hear as your waiting on your meal. Don't feel like getting potentially sick today for wait times to be met. Than slight inconvenience of monopoly stickers not on items they should be on.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Stevens Point, WI is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 6:00 AM to 11:00 PM.