Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times for food, both in-store and drive-thru.
Staff Attitude
Reviews highlighted a mix of friendly and rude staff interactions, with some customers noting poor customer service.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items and cold food.
Cleanliness
While some customers found the restaurant clean, others reported unsanitary conditions.
MD
Mirage Disguise
Jan 2, 2026
5.0
Got delivery from here with dad, thanks for a good dinner.
EP
Elijah Proulx
Dec 5, 2025
1.0
This McDonald’s is easily the worst ran McDonald’s I’ve ever ate at. I’ve gone a handful of times after moving to Stevens point and I have wasted my money every single time. They have forgotten my fries and gave me extra nuggets, they have messed up my burger actually everytime, the soda always tastes like the machine is low, the workers are always rude and I have just never had a good experience from this place. It makes me sad because I LOVE McDonald’s and this place has almost entirely ruined it for me. I’ve tried calling to let them know about my experience but they never answer so I’ve resorted to this review. I REALLY REALLY hope someone important sees this because things need to change if they want happy returning customers. I personally will not be going back unless someone contacts me and tells me things are changing or I get reimbursed in some way for all my wasted money I’ve spent on food I didn’t even order or eat.
CD
caleb ducommun
Nov 8, 2025
1.0
I know it was busy today 11/8/2025, but I waited almost 20 minutes for my food to be dropped at the counter and when I bit into my burger I couldn’t believe how mushy it was. I looked at it and realized it was 95% pink. Looked like it saw a grill for 15 seconds and was thrown on a bun. Of course didn’t finish it. I won’t be ordering from this location anymore.
AG
Abby Goodwin
Nov 2, 2025
1.0
We went in for a nice breakfast this Sunday morning. We went in and ordered at 9:46. We did not receive our food until 10:30. Almost 45 minutes later. Meanwhile there are people ordering to go orders at the kiosk and receiving their food within 10 minutes. Extremely disappointing experience. If I wanted to wait 45 minutes for food I would have went to a fine dining restaurant. At least I could have gotten my coffee while I waited.
TJ
Todd Kitzrow Jr
Nov 2, 2025
3.0
Update: The area manager contacted me and seems to actually care about the missing items and quality of service. Changing from 1 star to 3 star. At least I can be reimbursed for the missing items.
Every single time I order from this McDonald's something is missing or wrong. EVERY...SINGLE...TIME. I think the only possible reason it could stay in business is that it's two blocks from a college.
What are the regular dining hours at McDonald's in Stevens Point, WI?
McDonald's at 127 N Divison St, Stevens Point, WI, is open daily from 5:00 AM to midnight.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:00 AM to 11:30 PM.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
Can I order McDonald's for curbside pickup?
Yes, this location offers curbside pickup service to customers.
What payment methods are accepted at McDonald's in Stevens Point?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a way to order food from McDonald's online or through an app?
You can order McDonald's online via their delivery URL or use the McDonald's app available on the Apple App Store and Google Play Store.
What services does this McDonald's offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby food options close to McDonald's at 127 N Divison St?
Nearby food options include Perkins American Food Co., Taco John's, Rocky Rococo Pizza and Pasta, Tokyo Steak House, Subway, Country Kitchen, Cousins Subs, Burger King, and China Wok.
Are there any nearby coffee shops where I can grab a beverage before or after visiting McDonald's?
Yes, Caribou Coffee is nearby and offers coffee, smoothies, and bagels.
What nearby services or amenities are available around McDonald's for convenience or additional needs?
Nearby services include Tommy's Express Car Wash, Redbox rental, Best Nails salon, Check 'n Go financial services, and shopping at Azara Stevens Point.