Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.3
496 reviews
5 stars
156
4 stars
101
3 stars
72
2 stars
45
1 star
122
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service from staff, indicating a lack of training and management oversight.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items, as well as shrinking portion sizes.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of customer care, contributing to a negative dining experience.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the bathrooms, which detracted from the overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the quick service and friendly staff, particularly during less busy times.
- RRRobert Neuman (Robby)Nov 11, 20251.0They shrunk the burgers and sandwiches by 70% but they still cost the same. Dairy Queen is of the PAST.
- CRCindy ReberkNov 10, 20252.0The reason for these scores is because we went in for lunch. November 10th it was 30 degrees outside and they had the door open; it was freezing in there. When asked why I was told it was warm in the morning so they opened the damn door. Now don’t you think they would have shut the door NO! Everyone was freezing in there! Very poor of the staff! I’m glad they have more Dairy Queen’s around. It ma be a long time I ever go back there. Miserable lunch.
- JAJohanna AllingOct 19, 20253.0What I like the most about this establishment was the quick service. Unfortunately I was not impressed with the lack of strawberries on the banana split.
- RGRiley GostovichSep 18, 20243.0It's a dairy Queen. Always mess up my orders. Oreo blizzards are good tho.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Somerset, WI?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
What type of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill have facilities suitable for families with children?
Yes, the location is family-friendly, offers seating, high chairs, restrooms, and welcomes children.
Can I order Dairy Queen Grill & Chill menu items online?
Yes, you can place an order for pickup through their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/11185/.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, this location has a drive-thru service.
Does Dairy Queen Grill & Chill offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at this location for customers.
Where is Dairy Queen Grill & Chill located in Somerset?
It is located at 100 Church Hill Rd, Somerset, WI 54025-9024, USA.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit nearby places such as Somerset Drug pharmacy, Royal Credit Union, and St Anne Parish church.
Are there convenient financial services near Dairy Queen Grill & Chill?
Yes, H&R Block and Royal Credit Union are nearby, offering accounting and credit union services, which can be convenient for customers managing finances around their visit.
What other dining options are near Dairy Queen Grill & Chill?
Subway is located nearby, providing customers with an alternative sandwich shop option in the area.