Brand Certified
Dairy Queen Grill & Chill
3.2(501 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
100 Church Hill Rd, Somerset, WI
54025-9024, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(715) 247-5428
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.2
501 reviews
5 stars
158
4 stars
101
3 stars
72
2 stars
44
1 star
126
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and frequent order mistakes.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.
Staffing Problems
Customers noted that the location is often understaffed, leading to poor service and long wait times.
Cleanliness Concerns
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and food preparation areas.
Mixed Experiences
While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency.
- DMDavid M1 day ago1.0Train Your employees correctly or lower your prices
- GRGoogle ReviewFeb 20, 20261.0Went there to get ice cream and waited in line for 24 minutes then left and not a single thing came through the drive through… there’s workers in there all over messing around and yet there was so many cars in the drive through waiting. Don’t hire teen workers if they won’t do their work..
- LLLorilee LynaughFeb 16, 20261.0Male at window was rude and very disrespectful. They made our cones right after car in front of us ordered hot food. So they sat there for 8 minutes. He said they were in cooler…. They didn’t look very appealing when I inquired about them sitting here told me I was hostile and he didn’t have time for that. Really……….
- BBbones24infFeb 14, 20261.0When we got to the store, we were the only ones there. We ordered our food, then got our drink cups. # 1, the ice machine was broke, so our drinks were luke warm. #2, there was only about 5-6 ketchup packs. #3 it took almost a half hour to get our food. $4 one of our party requested her sunday with her meal, but she didn't get it. When we were ready to go, she got her sunday then. #5 I ordered a dipped cone and one of our party ordered a blizzard to go. It took at least another half hour to get the blizzard, which was mostly thawed, and i FINALLY got my ice cream cone . A HALF HOUR to get an ice cream cone. I have NEVER had that bad of service at one of your stores. Same lame response that every one else got, does any human even look at these reviews?
- SWShyla WilliamsonJan 31, 20265.0The young man working the cash register went above and beyond. That gentleman is exactly who you want to be the face greeting you and helping you. Informative and honest. We left the local DQ in Somerset because they were out of what we wanted and this DQ had plenty. Best short drive we’ve ever had to make. Thank you!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Somerset, WI?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
What type of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill have facilities suitable for families with children?
Yes, the location is family-friendly, offers seating, high chairs, restrooms, and welcomes children.
Can I order Dairy Queen Grill & Chill menu items online?
Yes, you can place an order for pickup through their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/11185/.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, this location has a drive-thru service.
Does Dairy Queen Grill & Chill offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at this location for customers.
Where is Dairy Queen Grill & Chill located in Somerset?
It is located at 100 Church Hill Rd, Somerset, WI 54025-9024, USA.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit nearby places such as Somerset Drug pharmacy, Royal Credit Union, and St Anne Parish church.
Are there convenient financial services near Dairy Queen Grill & Chill?
Yes, H&R Block and Royal Credit Union are nearby, offering accounting and credit union services, which can be convenient for customers managing finances around their visit.
What other dining options are near Dairy Queen Grill & Chill?
Subway is located nearby, providing customers with an alternative sandwich shop option in the area.
Brand Certified Facts from Dairy Queen Grill & Chill
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