Customers frequently noted friendly staff, but many also reported slow service and issues with order accuracy.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being cold, poorly prepared, or not matching orders.
Operational Issues
Several reviews mentioned problems with the restaurant's hours, including closing early and not answering phone calls.
Pricing Concerns
Many customers expressed dissatisfaction with high prices relative to the quality of food and service.
GS
Gregory Suggett
Dec 8, 2025
5.0
The employees were really nice! I stopped by to get a chili cheese dog and a burger and all of my food was amazing. Glad this is close to one of my work sites so I can run by again on my way home!
PT
Patriot 4 Trump
Dec 5, 2025
5.0
Best burgers mmm my favorite place
MJ
Mr De Jesus
Nov 26, 2025
1.0
Order Id:AAAYDNB4AGAJ
DT-8 EMPLOYEE: Viral
1CHZ DELUXE TRP COMBO
They took a little long to make it, then I got it, fries were great, as always, nice cup of rootbeer soda. I drove to a lot 15 mins away, what a disappointment.
As I bit the sandwich it all fell apart on my lap. The bun top was so hard to bite through, I had to tear it off. I was too far to go back. But they are up to no good or romething. What a mess, mayo, ketchup lettuce and patties all over my lap. I won't do the
drive thru again.
CW
Chris Walker
Nov 15, 2025
4.0
Quick, fast, service, and always have a great flavors of blizzards on the menu
AA
A.
Oct 16, 2025
5.0
All the employees are nice. There’s a lady that’s been working here for a while and she’s the best - always friendly and cheerful and if you have to wait on something, she always let you know right away. The food is hot and fresh and the treats just seem to taste better at this location.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Silver Lake, WI?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 8:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill features a drive-thru for your convenience.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available at this location for customers who prefer to dine outside.
Is Dairy Queen Grill & Chill a family-friendly restaurant?
Yes, the restaurant welcomes families and provides booster seats and high chairs for children.
What types of food and treats are specialties at Dairy Queen Grill & Chill?
This location specializes in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and ice cream cakes from DQCakes.com.
Is there restroom access available at Dairy Queen Grill & Chill?
Yes, restrooms are available for customers at this location.
Can I order from Dairy Queen Grill & Chill online?
Yes, you can place pickup orders online through their website.
How can I find Dairy Queen Grill & Chill if I am visiting nearby attractions in Silver Lake?
Dairy Queen Grill & Chill is located at 927 S Cogswell Dr, near popular spots such as Silver Lake Wheel Shop and The Packer Inn, making it an easy stop for a meal or treat during your visit.
What nearby recreational areas can I visit before or after dining at Dairy Queen Grill & Chill?
You can enjoy nearby parks like Schmalfeldt Park and Fox River Park, both great for relaxation and recreation before or after your meal.
Are there convenient services near Dairy Queen Grill & Chill for errands or additional needs?
Yes, nearby places include the United States Postal Service and Silver Lake Village Hall for postal and government services, making it convenient to handle errands around your visit.