McDonald's

Reviews

• PB

  Pablo Barreno

  Dec 13, 2025
  4.0
  No major issues, accurate order, fresh fries. Only issue was the line being a bit too slow after ordering. Maybe a traffic increase at the time of my visit.
• KW

  Kimberly Wiehr

  Dec 2, 2025
  1.0
  I normally don’t leave reviews, but tonight’s experience was unacceptable and a concern for anyone who cares about food safety. My husband and I went in to try the new Grinch meal. The Sheboygan Falls location is usually slow in the lobby, they neglect the lobby and really only care for the drive thru so I expected a little wait however, what my husband saw was just wrong. While we were waiting, he saw a worker walk out with two bags, then two customers come back inside and return the same bags of food. Mistakes happen, so I didn’t think much of it at first. When my order from the kiosk wasn’t coming out, I asked about it. The woman who appeared to be the manager handed me the two bags that were sitting under the heat lamp. I specifically asked her if this was the same food the other customers had brought back, and she insisted it was not, saying, “My people would never do that.” When I got to the table and opened the bag, there was a crinkled straw wrapper inside clearly showing that this bag had already been handled by someone else. At that point, I realized the manager had lied directly to my face. Not only was my order very slow, but apparently they are willing to give out food that was previously returned. That is a health concern and completely unacceptable. Because of this experience, my husband and I will not be returning to this location. I’m sharing this so others are aware please double check your food. Returned orders should never be given to the a customer, and customers should never be lied to when they ask a direct question. This location has lost my trust.
• AA

  A

  Nov 26, 2025
  2.0
  Was good until it was not. AND now back to shitty food.
• AS

  Allie Schwartz

  Nov 1, 2025
  2.0
  Listen, the staff has always been really nice, but I get breakfast here before work quite a bit and it is really slow about half the time. A couple of days ago the window worker directed me to park to the side and it took such a long time to get my food that I was forced to ABANDON the breakfast I’d already paid for or I’d be late for work. I ordered a sausage muffin and a hash brown, both of which should be ready immediately compared to other meals. In reply to the response here: I filled out the response yesterday or the day before. Haven’t heard anything. Just filled it out again.
• NN

  null null

  Oct 15, 2025
  1.0
  needs to get their shit together

Frequently Asked Questions About McDonald's