Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Shawano, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including long wait times, incorrect orders, and inattentive staff.
Employee Attitude
While some reviews praised friendly and helpful employees, many noted a lack of engagement and rudeness from staff.
Product Consistency
Several customers experienced issues with order accuracy and food quality, including cold items and incorrect drink orders.
Positive Experiences
Despite the negative feedback, there were numerous mentions of great coffee, delicious food, and some exceptional service experiences.
JR
Jennifer Rockman
6 days ago
1.0
When we ordered there was nothing available. Ended up just getting a coffee and donuts. When we placed the order we were told to wait at the second window. When we got there to there were storage racks behind the window. No one acknowledged we were even there. I was confused wondering why nobody took my payment. We sat there for a good 10 minutes before she finally came to the window. Then my coffee was luke warm. It was tasty but I don't know why it seemed like it was brewed earlier and then microwaved. It's also my first experience at any Dunkin donuts. So I don't know about the donuts just being tossed in a paper bag. No nepkins. No wax paper. Just a pile of donuts in a bag. I probably won't be going back. I was so excited to try it. It was sucky service. The donuts tasted great though. So did the coffee. The service was almost like a post apocalyptic atmosphere. Like I should feel lucky there's a restaurant at all.
DH
Dj Heidtman
Jan 3, 2026
5.0
Dunkin’ always hits the mark. Pleasantly pleased to stop at a new restaurant in my old hometown and have a great experience
AS
Angela Sikorski
Dec 31, 2025
5.0
I stopped in the drive through for coffee with cream. I waited a very long time after ordering and was about to drive away when the employee gave me my coffee, apologized profusely for the wait, and said my coffee was on her and handed me a $5 gift card. I appreciated her kindness and maintaining a good attitude during what was obviously a stressful morning for her.
DL
Deborah Lallaman
Dec 21, 2025
1.0
Stopped for a pick up , waited for quite sometime with no recognition from any employee. I think the manager was at the register to busy talking to a customer about nothing.
Left, worst customer service ever!
And the garbage cans were overflowing!
BT
Brenda Tyler
Dec 6, 2025
1.0
Went through the drive thru ordered hot black decaffeinated, avocado toast with bacon, and 2 sausage patties 1 egg. Got the first cup of coffee it was cold. They replaced it at the window. Went and parked, looked at my toast, no bacon. Went back thru the drive thru she told me to pull up to the window. When I got up to the window she hastily said she would take the toast they originally gave me back? Im pretty sure it's illegal to pass food back through the window. Gave me the same toast back and just put bacon on it. So the toast and the avocado sauce was very cold when I took a bite. Then I thought what they may have done to the toast when they took it back. Threw it in the garbage. Terrible service!
What are the operating hours for Dunkin' in Shawano, WI?
Dunkin' in Shawano, WI, is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services.
What types of meals are served at Dunkin' in Shawano?
Dunkin' serves breakfast, lunch, and brunch meals.
What special holiday drinks and menu items are available currently at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Lattes, and the Berry Sangria Refresher.
Can I order my Dunkin' favorites ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' app available on both iOS and Android for a fast grab and go experience.
Is there a drive-thru service available at the Dunkin' location in Shawano?
Yes, this Dunkin' location features a drive-thru for convenient service.
What nearby fast food restaurants can I visit along with Dunkin'?
Nearby fast food restaurants include Pizza Hut, McDonald's, Culver’s, and Arby's, which you might want to visit before or after enjoying your Dunkin' order.
Are there nearby retail stores close to Dunkin' Shawano?
Yes, Kmart, Maurices (a women's clothing store), and Dunham's Sports are nearby retail options for shopping near Dunkin'.
What automotive and related services are located near the Dunkin' store?
Nearby automotive-related services include U-Haul Neighborhood Dealer, Midwest Oil gas station, Intoxalock Ignition Interlock, Executive Auto Sales, and NAPA Auto Parts.
Does Dunkin' in Shawano welcome families and children?
Yes, Dunkin' welcomes families and children and offers dine-in, takeout, and drive-thru options.