Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Shawano, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
217 reviews
5 stars
141
4 stars
13
3 stars
12
2 stars
17
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rudeness from staff and long wait times, especially in the drive-thru.
Order Accuracy
Many reviews mentioned issues with incorrect orders and missing items, leading to frustration among customers.
Staff Friendliness
Despite service issues, several customers praised individual staff members for their friendliness and helpfulness.
Food and Drink Quality
While some customers enjoyed the food and drinks, there were complaints about cold or poorly prepared items.
Improvement Over Time
Some customers noted that the service and order accuracy have improved over time, suggesting a positive trend.
- AAAnthony1 day ago3.0Always a item missing or messed up. It would be different if it was busy there but its slow and missing items
- MHMaria E Hernandez4 days ago1.0No greetings no nice smile faces no education at all! People are so miserable working in a low wage jobs but is not the customer fault, thanks to us customers you have a business! Food was cold hash browns old and soggy, worst dunkin! Shame on all of you! Definitely not coming back
- RRRob RNov 6, 20251.0Takes so long, even if you pre order. I was actually forgot about while at the window one time!
- SASam AnderkayNov 2, 20251.0We stopped at this location between 11:30-12pm today on our way out of town. We come to Shawano often due to family in the area. We used the drive up and ordered an iced coffee, a refresher and a donut. When ordering, the speaker was muffled and hard to hear, it was as if the attendant was whispering or talking very low. The wait was longer than the standard wait time I've experienced at other Dunkin locations. After ordering amd pulling up to the window to pay, the lady was rude, did not greet us and treated us as if we were another number. She tried to push the credit card machine at us then noticing we had cash, made a scowl look at us. After paying, we were directed to the next window to pick up our stuff. The attendant said absolutely nothing, no greeting, no hi, nothing. We frequent other Dunkin locations amd have always had great service. This location is absolutely terrible. I will never recommend or stop again. Customer service runs a long way with people and as someone who works directly with people everyday, just saying hi, can actually make someone's day. This location misses on all aspects of decent customer service.
- PDPatrick DudzinskiOct 19, 20251.0Consistently poor service. Be prepared to wait for at least 20 minutes for a coffee and bagel. Your drink order will be wrong a few times. Very frustrating. No other Dunkin is this bad.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Shawano, WI?
Dunkin' in Shawano, WI, is open daily from 5:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services.
What types of meals are served at Dunkin' in Shawano?
Dunkin' serves breakfast, lunch, and brunch meals.
What special holiday drinks and menu items are available currently at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Lattes, and the Berry Sangria Refresher.
Can I order my Dunkin' favorites ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' app available on both iOS and Android for a fast grab and go experience.
Is there a drive-thru service available at the Dunkin' location in Shawano?
Yes, this Dunkin' location features a drive-thru for convenient service.
What nearby fast food restaurants can I visit along with Dunkin'?
Nearby fast food restaurants include Pizza Hut, McDonald's, Culver’s, and Arby's, which you might want to visit before or after enjoying your Dunkin' order.
Are there nearby retail stores close to Dunkin' Shawano?
Yes, Kmart, Maurices (a women's clothing store), and Dunham's Sports are nearby retail options for shopping near Dunkin'.
What automotive and related services are located near the Dunkin' store?
Nearby automotive-related services include U-Haul Neighborhood Dealer, Midwest Oil gas station, Intoxalock Ignition Interlock, Executive Auto Sales, and NAPA Auto Parts.
Does Dunkin' in Shawano welcome families and children?
Yes, Dunkin' welcomes families and children and offers dine-in, takeout, and drive-thru options.