Dairy Queen Grill & Chill

4.3
423 reviews
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Business Details

1005 E Green Bay, Shawano, WI
54166-2203, United States
(715) 526-5730
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1005 E Green Bay, Shawano, WI
54166-2203, United States

Hours

Reviews

4.3
423 reviews
5 stars
239
4 stars
107
3 stars
43
2 stars
13
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the friendly and cheerful service, though some reported issues with staff behavior and order accuracy.

Food Quality

Mixed reviews on food quality; while some enjoyed the ice cream and certain menu items, others noted frequent order mistakes and declining food standards.

Cleanliness

Several customers expressed concerns about cleanliness, particularly in the dining area and bathrooms.

Ownership Changes

Feedback indicates dissatisfaction with the new ownership, with many customers feeling that service and food quality have declined since the change.

Pricing Concerns

Customers noted that prices seem high, especially in relation to the quality of food received.
  • CF
    Chad Fiser
    Nov 15, 2025
    5.0
    The best dairy queen I've been to in awhile! Maybe ever!?! The place was very clean and neat. The food was very delicious and cooked perfectly. The guy that took our order was very fun and upbeat and checked up on us to make sure we had everything we needed. He was jealous of me and my wife for being both very tall people which made for a fun and pleasant interaction. Definitely will stop back when traveling through Shawano.
  • JM
    Joshua Munson
    Nov 14, 2025
    5.0
    They honestly surpassed my expectations, I would recommend them to anyone. Easily the best DQ ive been to
  • GP
    Ginger Peoples
    Nov 9, 2025
    5.0
    Kind owners. Wonderful experience.
  • VW
    V Wagner
    Sep 19, 2025
    1.0
    I do not appreciate being asked, as I'm handing over my credit card, whether I "have enough money on it" to pay for my meal. The credit card I've had since 1987, that has a credit limit of over $25,000 and which gets paid off every month. I can't speak to the quality of the food since I took back my card without paying and left without food. I won't be going back.
  • BC
    Brad Collins
    Aug 24, 2025
    5.0
    This dairy Queen is by far the best in the area. the store always clean, the food is fresh and the service is amazing the staff is friendly and fast and you can tell they really care about customers. a big shout-out of the owner AK's he super professional polite and makes sure everything run smoothly. you can tell he takes pride in his business and it shows in the quality and atmosphere. highly recommended this location for anyone craving great ice cream and excellent
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Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill in Shawano offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger® burgers, and chicken strip baskets.

What are the operating hours of Dairy Queen Grill & Chill in Shawano?

Open daily from 10:00 AM to 9:00 PM on Sunday through Thursday, with extended hours until 10:00 PM on Fridays and Saturdays.