Customers have reported inconsistent food quality, with some praising the ice cream and blizzards while others complained about overcooked or incorrect orders.
Service Experience
While many reviews highlight friendly and upbeat staff, there are notable complaints about rude interactions and poor service during busy times.
Cleanliness
The cleanliness of the establishment has been a concern, with multiple customers mentioning dirty tables and bathrooms.
Ownership Changes
Feedback indicates a decline in quality and service since new ownership, with several customers expressing disappointment compared to previous experiences.
RS
Ravi Singh
Dec 7, 2025
5.0
The food quality is amazing, and I absolutely love their ice cream and the best part of the experience.
AG
Alex Guevara
Nov 29, 2025
1.0
I order a banana split it was melted before I got home and I live two minutes away. And the blizzards as well
CF
Chad Fiser
Nov 15, 2025
5.0
The best dairy queen I've been to in awhile! Maybe ever!?! The place was very clean and neat. The food was very delicious and cooked perfectly. The guy that took our order was very fun and upbeat and checked up on us to make sure we had everything we needed. He was jealous of me and my wife for being both very tall people which made for a fun and pleasant interaction. Definitely will stop back when traveling through Shawano.
JM
Joshua Munson
Nov 14, 2025
5.0
They honestly surpassed my expectations, I would recommend them to anyone. Easily the best DQ ive been to
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill in Shawano offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger® burgers, and chicken strip baskets.
What are the operating hours of Dairy Queen Grill & Chill in Shawano?
Open daily from 10:00 AM to 9:00 PM on Sunday through Thursday, with extended hours until 10:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill in Shawano offer drive-thru service?
Yes, the location has a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill in Shawano family-friendly and accessible?
Yes, it welcomes families and kids, has high chairs, seating, restrooms, wheelchair accessibility, and free WiFi.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill in Shawano?
Yes, mobile ordering, rewards, and exclusive app deals are available through their app and website.
What is the address and contact number for Dairy Queen Grill & Chill in Shawano?
The address is 1005 E Green Bay, Shawano, WI 54166-2203. Phone number: +1 715-526-5730.
Are there other ice cream shops near Dairy Queen Grill & Chill in Shawano?
Yes, nearby ice cream options include another Dairy Queen location and Miller's Cream n Dough, a bakery and smoothie juice bar with ice cream.
What dining options are near Dairy Queen Grill & Chill for trying other cuisines?
Nearby restaurants include Flamingos Restaurant for Mexican cuisine, Wasabi for sushi and noodles, Diablos Taqueria for Tex-Mex, Little Caesars Pizza, and Cruise In Family Restaurant offering American food.
How can nearby businesses like Shawano Sports Park or Hotz Park enhance a visit to Dairy Queen Grill & Chill?
After enjoying food and treats at Dairy Queen, customers can visit Shawano Sports Park for events or Hotz Park for outdoor recreation and relaxation.
Is there convenient auto services or retail near Dairy Queen Grill & Chill in Shawano?
Yes, AutoZone and Shawano Auto Sales Inc are nearby for automotive needs, while Verizon stores and Shopko provide mobile and retail shopping options.