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Arby's

3.8
(816 reviews)
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Business Details

N4543 State Hwy 22, Shawano, WI
54166, United States
(715) 526-8072
http://www.arbys.com/locations/us/wi/shawano/n4543-state-hwy-22/store-7312
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
N4543 State Hwy 22, Shawano, WI
54166, United States

Hours

Reviews

3.8
816 reviews
5 stars
329
4 stars
236
3 stars
116
2 stars
51
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising the staff while others noted poor interactions and slow service.

Food Quality

Feedback on food quality was inconsistent, with some enjoying their meals while others complained about cold or poorly prepared items.

Cleanliness

The facility was generally noted as clean, but there were complaints about dirty tables and unsanitary practices among staff.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, indicating a need for better order management.

Speed of Service

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even during off-peak hours.
  • JL
    Jeffrey Lambert
    Feb 18, 2026
    1.0
    They treat customers like crap. They don't care about people at all you make a complaint and they ignore you. They don't want to help with an issue. If I could give a negative star review I would.
  • JM
    Jason Manders
    Feb 17, 2026
    4.0
    Arby’s is always a consistently good experience no matter where you go. The only reason I didn’t give five stars was we stopped planning to get chicken sandwiches and they were out of all chicken menu items for some reason. Not a huge deal supply chain issues happen. Our backup order of fish sandwiches still satisfied our dinner craving.
  • GM
    Greg Monnier
    Jan 16, 2026
    5.0
    Excellent service!
  • TV
    Tammy Vanderhoof
    Jan 14, 2026
    4.0
    I've been here a couple of times the food is great the employees are very friendly and helpful.
  • SL
    suellen longsine
    Dec 20, 2025
    5.0
    My husband thought his sandwich was moist enough but was to sweet!
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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