Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect or incomplete orders, leading to frustration.
Service Quality
Service quality varied significantly, with some customers praising friendly staff while others experienced rudeness and slow service.
Food Quality
Food quality was inconsistent, with complaints about cold, greasy, or improperly cooked items, but some customers enjoyed fresh and hot meals.
Cleanliness
The restaurant was generally noted as clean, but some reviews mentioned disorganization and messy food handling.
Customer Experience
Overall customer experiences were mixed, with some enjoying their visits while others expressed disappointment and frustration.
DS
David Schwartz
Oct 21, 2025
1.0
The food is fine but the amount of attention paid to orders is starting to get very annoying, especially with the Monopoly limited time event.
When I order off the designated Monopoly menu for multiple stickers, and the only one I get is attached to the fries, it really makes me wonder why I bother.
Is it really that difficult to just look at what you're doing?
SR
Samuel Rusch
Oct 10, 2025
4.0
Food is always hot and fresh. Just make sure to check your bag before you leave. Very common to get a wrong or missing item.