Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
483 reviews
5 stars
209
4 stars
117
3 stars
57
2 stars
28
1 star
72
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the bathrooms.
Customer Service
There were numerous complaints about rude and unprofessional staff, particularly during evening shifts, leading to negative customer experiences.
Food Quality
While some customers praised the food, others reported inconsistencies, such as incorrect orders and poorly prepared items.
Service Speed
Several customers experienced long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food, indicating some customers had satisfactory visits.
- JDJedotta DainsbergNov 5, 20255.0Very attentive and personable staff. Immediately re-poured/soft-served the cone bc they didn’t think it would dip into the chocolate shell well. (Would have appreciated eating their mess-up tho. 😉) I appreciate the rewards app as well.
- DPdavid petersonOct 17, 20255.0Dairy Queen Grill and Chill Saukville, Wisconsin was a pleasant surprise. I must admit that I haven't been to a Dairy Queen in quite a while. This location was clean and well maintained. We wanted to pick up an ice cream cake for the boy's 5th birthday. We selected a colorful, already decorated cake. We requested some writing on the cake, and we were pleased to find that one of the associates was very artistic. We also ordered a Dairy Queen soft serve cone. The cake turned out fantastic. The cake tasted fresh and everyone enjoyed it. Prices were reasonable. There is a parking area in the front of the restaurant. Look forward to the next trip. I definitely want to try one of their burgers!
- MBMari BensonOct 11, 20255.0We Always go to get the large vanilla ice cream cone dipped in chocolate and they also have a spicy hamburger that is really good.
- KDKathleen DiouriSep 20, 20252.0Asked the server to upgrade my blizzard from a small to a med. He said no I've already made the small.
- JJjimwick1Sep 1, 20252.0One question… When will the tables and chairs ever get properly cleaned? It’s disgusting to sit at tables that have old ketchup and soda stains.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Saukville, WI serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours for Dairy Queen Grill & Chill in Saukville?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Saukville open during holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025 and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the Saukville location offers a drive-thru and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly, offers booster seats, high chairs, and welcomes children.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place your order online for pickup via their ordering website.
Where is Dairy Queen Grill & Chill located in Saukville, Wisconsin?
It is located at 100 S Foster Dr, Saukville, WI 53080-2005, USA.
What nearby fast food restaurants are close to Dairy Queen Grill & Chill?
Nearby fast food options include Burger King, McDonald's, Subway, and Domino's Pizza, which you can visit before or after your Dairy Queen meal.
Are there any sports or recreation venues near Dairy Queen Grill & Chill?
Yes, Gateway Sports Academy and Saukville Youth Baseball are nearby places where customers might enjoy activities before visiting Dairy Queen.
What local services or shops are located near Dairy Queen Grill & Chill in Saukville?
Nearby services include Sauk Trail Dental, StarrFitness gym, beauty salons like Belle Dieci Nails & Suites, and several gas stations such as Exxon and Kwik Trip, which are convenient stops when visiting Dairy Queen.