McDonald's

3.6
1110 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25555 75th St, Salem, WI
53168, United States

Hours

Reviews

3.6
1,110 reviews
5 stars
392
4 stars
257
3 stars
214
2 stars
88
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with many expressing frustration over slow service.

Order Accuracy

There were numerous complaints about incorrect orders, including missing items and wrong modifications, leading to customer dissatisfaction.

Staff Attitude

Feedback varied on staff friendliness; while some praised courteous service, others reported rude interactions and a lack of engagement from employees.

Food Quality

The quality of food received mixed reviews, with some customers enjoying their meals while others criticized the taste and temperature of the food.

Cleanliness

The cleanliness of the location received positive remarks from some customers, although there were also mentions of unsanitary conditions.
  • KM
    Kim Myers
    Nov 17, 2025
    3.0
    Order was ok, but the wait for curbside pickup was 15 minutes.
  • KR
    Kerry R
    Nov 15, 2025
    1.0
    Today, November 15, 2025, at 5:09pm I placed an online order using an app exclusive deal. The order went through and I was charged. I went inside to get it and they said it never went into their system. The manager, who's name I don't know because he wasn't wearing a name tag, who absolutely should not be an employee, and definitely 100% not be a manager either, tells me to place the order again. I asked what about the money I was already charged? He said that at the end of the day when the order isn't processed through their system, I'll get a refund. So I didn't get a refund, I didn't get my order and I couldn't reorder it because the deal is only a 1x a day deal. Did he offer to let me order it right there without the app when I told him I couldn't, no. When I asked him what I should do, he just walked away. If you don't want to be scammed or have your money stolen, then avoid this location. Ive ordered through the app for McDonald's(at other locations) and other places and I have never had this issue. And then to steal from me is diabolical. I'll be contacting my bank to solve this and McDonald's corporate to see what they can do for their manager and app ruining my day.
  • SH
    Sean Hall
    Nov 6, 2025
    1.0
    As a DoorDasher ALL of fast food is a disgrace of what it once was, and this store is no exception. While it's not as bad as the McDonald's on Sheridan on the Southside, it's pretty bad. No one, and I mean NO ONE moves worth a sense of purpose anymore. I literally just watched a guy wait 7 minutes for one sandwich and fries. How is any of this acceptable?
  • TT
    TK
    Oct 13, 2025
    3.0
    This is a notoriously slow location, even with ample parking nearby, it’s not enough crowd control with the single drive thru lane There is always a wait and they are constantly under staffed More of a corporate issue than anything—they are chronically understaffed and they just need more staff
  • SL
    Steven Latuvnik
    Oct 10, 2025
    1.0
    I don’t usually leave this bad of a review on a restaurant, but the service at this one, especially at night is awful. I walked into the restaurant and stood at the front counter for at least four minutes before having to yell To get someone’s attention. I was able to snap this picture of employees just playing on their phones and talking to each other. This was not the first time I was at this location and seen terrible service. Also spent literally 12 minutes in the drive-through one night waiting for food why the manager was outside talking on his phone on speaker arguing with someone. Granted he was probably on break, which is fine but this conversation that was on speakerphone so the whole world could hear was inappropriate for anyone let alone a manager to be having in front of the restaurant. I do not know if this is the store manager or just a shift manager or something.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours in Salem, WI?

McDonald's in Salem, WI is open from 4:30 AM to 11:00 PM Monday through Thursday, extended until midnight on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service with hours from 4:30 AM to 11:00 PM Monday through Thursday, extended until midnight on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.