Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
3040 E Layton Ave, Saint Francis, WI
53235-5735, United States
Hours
Reviews
3.6
792 reviews
5 stars
338
4 stars
149
3 stars
106
2 stars
47
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, courteous, and efficient, although some reported rude behavior from specific employees.
Food Quality
While some customers enjoyed the food, others complained about inconsistencies in quality, such as dry burgers and incorrect orders.
Cleanliness
The restaurant was generally noted for being clean, though there were isolated complaints about odors and unsanitary conditions.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to frustration among customers.
Value for Money
Customers expressed concerns about pricing inconsistencies and perceived reductions in portion sizes, particularly for ice cream.
- HKHali KreuzeOct 27, 20255.0I've been here a few times because I live nearby, and the staff are always kind and courteous. I usually order inside and the store is clean. I received an ice cream cake for my birthday recently too, and it was well decorated and exactly what I expect from a DQ. Thanks guys!
- JJJada JohnsonOct 24, 20251.0They will always charge you for fries and a drink. Even if you verbally verify it with the staff that you do not want it. They don't give you a reciept so you are unaware.
- DJdavid johnsonOct 23, 20255.0Dolly ; Love was very kind, courteous, respectful, phenomenal customer service. Communication was a 10 on a level 1 to 10. Speed, friendliness, exquisite individuals. I would highly recommend any individual to stop and say hi to Dolly and love every time they come here. I want to thank Dairy Queen for hiring these two individuals. If they were not here, I would not come here. They are kind and courteous every time..
- POPamela OjedaOct 20, 20251.0Was there on Saturday night, around 9:30pm. We ordered food, food was great. We sat down to eat and a lady walks out of the kitchen towards the main entrance yelling “store closed” turned off the lights and locked the doors, while we were still sitting there eating. They closed 10 min before 10pm. That was very rude and unprofessional. I was a fast food restaurant manager and from my knowledge we are not suppose to do that when we have customers in the dining area. We can lock the doors, and wait for them to leave. But NEVER SHUT THE LIGHTS THE OFF AND LOCK THE DOORS.
- OSOrion SimerlOct 20, 20252.0Had DQ in Del Rio and somewhere passing through PA on my way to Allentown. Those locations had amazing burgers. Maybe it's a regional thing because this location didn't even have the same patty, it was thin and dry compared to other DQs where they had something much more akin to non-franchise burger whereas these were thin, small, and dry. With that said, even if the pattys differ by region, the lettuce was awful, the tomato was awful, definitely not fresh. I removed the lettuce that has hints of yellow even covered in orange buffalo sauce. Maybe alright with a blizzard but I don't recommend the burgers.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Saint Francis?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 3040 E Layton Ave, Saint Francis, WI, 53235-5735, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly services?
Yes, the location offers booster seats, high chairs, seating, restrooms, and is wheelchair accessible, welcoming families and children.
Can I order food online from this Dairy Queen location?
Yes, you can order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/42173/.
Is there a drive-thru available at Dairy Queen Grill & Chill on E Layton Ave?
Yes, this location features a drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill offer any mobile deals or rewards?
Yes, they offer Mobile Ordering & Rewards and promote exclusive deals through their app.
What nearby places can I visit along with Dairy Queen Grill & Chill?
Nearby you can visit Cricket Wireless Authorized Retailer for mobile needs, Coin Wash Laundromat for laundry services, and R&R Sports Fishin' Hole for sporting and fishing supplies.
How can nearby businesses like Liberty Tax Service and Dollar General benefit me when visiting Dairy Queen?
After enjoying your meal at Dairy Queen, you can conveniently visit Liberty Tax Service for tax needs or Dollar General for shopping nearby in the Layton Ave area.
Are there other food options near Dairy Queen Grill & Chill?
Yes, Cousins Subs and Saraphino's Italian Restaurant are nearby dining options if you're looking to explore other meals.