McDonald's

3.3
1393 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2200 Glacier Dr, Saint Croix Falls, WI
54024, United States

Hours

Reviews

3.3
1,393 reviews
5 stars
404
4 stars
292
3 stars
301
2 stars
143
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from staff, including rude behavior from management.

Food Quality

The quality of food was inconsistent, with many complaints about cold fries, incorrect items, and overall dissatisfaction with the meals.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors, contributing to a negative dining experience.

Staff Attitude

While some customers praised friendly staff, many others noted a lack of professionalism and urgency among employees, impacting service quality.

Mobile Order Problems

There were numerous complaints about issues with mobile orders, including missing items and delays in service.
  • JK
    Jeff Koester
    Nov 1, 2025
    1.0
    Last three time I have ordered here for my family of 8. Our orders are usually between $50-$70 at a time. They have forgotten at least one or more items from our order. We live almost 20min away and it costs more in fuel to go back and get it. So far in the last three visits they have forgotten a ten piece Nuggets and fries, forgotten a Big Mac, and now today a McChicken. Three Strikes and your out....... Please use a different McDonald's this one is not concerned about fulfillment of your order at all. Service here is poor at best
  • BL
    Bella Luehring
    Oct 20, 2025
    5.0
    I just got fries and a drink but the fries tasted like a high person made them in the best way possible. 10/10 night snack. So salty. Loved it.
  • M1
    Mwa 123
    Oct 12, 2025
    1.0
    Every time coming here the worst service, mean and rude employees. And have been yelled at by the managers
  • JS
    Jeff Schuler
    Sep 29, 2025
    1.0
    This is concerning the St. Croix Falls, WI location. I ordered and paid for a 6 piece chicken nugget happy meal with fries, apples, apple juice, ketchup, and a toy. I got a 6 piece nugget. This is becoming the norm at this location.
  • RM
    Robert Miller
    Sep 28, 2025
    1.0
    Dont.....worst food ever,sorry,wouldn't feed it to my dog...go next door

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Saint Croix Falls?

McDonald's is open for dine-in from 6:00 AM to 11:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.