Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and poor service.
Order Accuracy
Many customers express frustration over frequent order mistakes, with some stating they receive incorrect items or missing food.
Food Quality
Food quality is inconsistent, with reports of cold or poorly prepared items, while some customers still enjoy the typical McDonald's offerings.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are also complaints about unsanitary conditions.
Atmosphere
The atmosphere is generally described as pleasant, but there are instances of negative interactions that detract from the experience.
CB
Christy Brunelle
5 days ago
5.0
Fresh a
And hot food.
Fast service
NJ
Nikki Johnson
Nov 14, 2025
5.0
The staff here are very friendly and I like that they remember me. Also thank you for bringing back the bagel sandwiches. I LOVE the holidays sauce
CO
Cody Oien
Nov 13, 2025
5.0
One of the best McDonald's I've been to. I'm a trucker, so I see a lot of these places. Staff are always friendly, and even when the line for the drive-through is backed up, the wait time is still pretty decent. Food is always hot and fresh. I think I've been let down only once or twice.
MT
minh tran
Nov 3, 2025
5.0
Món ăn rất ngon. Nhân viên lịch sự. Tui hài lòng
RS
Rashell Scott
Nov 1, 2025
4.0
Average McDonald's. Food is consistently as ordered. Staff is friendly and efficient. Could be cleaner.