Jimmy John's

3.5
228 reviews

About

Sandwich Restaurant

Location

Jimmy John's
477 Spruce St, River Falls, WI
54022, United States

Hours

Reviews

3.5
228 reviews
5 stars
96
4 stars
42
3 stars
18
2 stars
22
1 star
50

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect toppings.

Service Speed

Customers consistently noted long wait times for both delivery and in-store orders, often exceeding the advertised 'freaky fast' service.

Customer Service

While some reviews praised friendly staff, many others highlighted poor customer service experiences, including rudeness and lack of responsiveness.

Food Quality

Feedback on food quality was mixed, with some enjoying the sandwiches while others complained about stale bread and soggy sandwiches.
  • TR
    Tracy Radunz
    Dec 3, 2025
    1.0
    Sat and waited for online order to come out. 4 ppl on their phones not working while 1 kid cleaned the machine. Then food was ready while time just not put at the pick up area. Sandwich was wrong topping or lack there of.
  • JO
    J Oman
    Oct 5, 2025
    1.0
    Got my order completely wrong. Was extra late. Never again.
  • TM
    Thomas Machtemes
    Sep 17, 2025
    5.0
    Italian sandwich huge.
  • BB
    Brady
    Sep 8, 2025
    1.0
    Bread hard as a rock on bottom. Threw it out after one bite
  • JC
    John Carter
    Sep 8, 2025
    5.0
    A+