Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
433 reviews
5 stars
154
4 stars
115
3 stars
68
2 stars
41
1 star
55
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some customers praised the friendliness and helpfulness of the staff, others reported rude service and poor communication, particularly in the drive-thru.
Food Quality
Customers expressed mixed feelings about food quality, with some enjoying the burgers and ice cream, while others complained about cold, poorly prepared meals and inconsistent portion sizes.
Service Speed
Many reviews noted slow service, with long wait times and issues with order accuracy being common complaints.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and a lack of proper hygiene practices among staff.
Customer Experience
Overall customer experiences varied widely, with some enjoying their visits while others expressed frustration over order mistakes and unresponsive staff.
- JWJody Taylor WestbrookNov 16, 20255.0I would just like to say thank you to the very nice young woman who helped me out tonight by making sure I got two extra cups of the gravy for my chicken strip basket after I placed my to go order! She was very kind and that kind of kindness will be repayed by a genuine review! Keep up the kindness and it will be rewarded! I hope you get some love for this review!
- MDMandi DawnNov 3, 20254.0Kids working were awesome!
- HHHenry HovlandSep 10, 20255.0I think this place has amazing employees, that are kind, hard working, and always ready to help. The only problem is that they are underpaid which causes problems. 5 stars would recommend.
- EDEric DeatonAug 31, 20255.0The staff is always great
- ATAbraham TerlindenAug 3, 20251.0Directly asked for buffalo sauce and they didnt give it to us
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in River Falls?
Dairy Queen Grill & Chill is open daily from 9:30 AM to 9:30 PM.
Where is Dairy Queen Grill & Chill located in River Falls?
It is located at 421 S Main St, River Falls, WI 54022-2453, USA.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill provide drive-thru and outdoor seating options?
Yes, they offer both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly with booster seats, high chairs, wheelchair accessibility, and restroom facilities.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place pickup orders online via their order website.
Where can I find exclusive deals or rewards at Dairy Queen Grill & Chill?
Download the Dairy Queen mobile app to access exclusive deals and rewards.
What nearby hotels could I stay at when visiting Dairy Queen Grill & Chill?
Nearby hotels include Radisson Hotel River Falls, Riverview Hotel and Suites, BEST WESTERN Plus Campus Inn, and May Hall.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Mcdonal Theater, That Girl Brie restaurant, River City Juice Co., Junior's Restaurant and Tap House, and Jimmy John's.
What nearby services or places of interest could enhance my visit to Dairy Queen Grill & Chill?
Nearby you can find gas stations like Marathon Gas, automotive services like Bowen's Garage and Swede's Repair, as well as recreational sites like UW - River Falls Strength Center and Lake George Lofts.