Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richland Center Subway® Restaurant at 1117 Sextonville Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on customer service, with some praising staff friendliness while others reported rudeness and poor handling of complaints.
Cleanliness
Many customers noted the restaurant's cleanliness and well-maintained environment.
Food Quality
Food quality is generally good, but there are complaints about inconsistent portion sizes and availability of certain items.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect sandwich sizes.
Staff Performance
Staff performance received praise for being friendly and efficient, though some reviews highlighted a lack of training and professionalism.
TF
Tyler Fashun
Feb 24, 2026
1.0
Customer service is usually great, I have been coming here for years. There's one girl that works there that is rude and absolutely disrespectful, she is a heaver set girl with glasses that looks like she completely hates her job. When I asked if I could pay extra for an extra sauce cup she declined and told me it's not possible, this has happened multiple times on more than just this occasion in the past two weeks and I'd rather not deal with disrespect while trying to order my lunch.
I give the customer service 1 star.
If you hate your job that much find another!!
ZM
zach melby
Feb 7, 2026
1.0
The manager woman was terrible could really tell she had NO customer service training at all wouldn't admit she was wrong would take no constructive criticism and was just bad at her job in general other than that it was fine the girl in training was pleasant and did the best she could and the gentleman that answered our questions was good at his job
MJ
Miranda Jennings
Jan 3, 2026
5.0
The cleanest Subway I have ever been to.
TT
Thayron Turner
Dec 22, 2025
5.0
Had a crazy black olive request. They did not disappoint.
MD
Mark Domanski
Dec 10, 2025
4.0
Pretty typical Subway experience the food was decent and exactly what you’d expect from a quick sandwich stop. The place looked standard for a Subway, nothing out of the ordinary. What stood out, though, was the staff. They were friendly and made the ordering process smooth, which definitely made the visit better. A solid spot if you’re looking for something quick and reliable.
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