McDonald's

3.3
954 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1917 S Main St, Rice Lake, WI
54868, United States

Hours

Reviews

3.3
954 reviews
5 stars
261
4 stars
221
3 stars
187
2 stars
91
1 star
194

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted unfriendly and rude behavior from staff, with customers feeling disrespected and ignored.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and overall quality of the meals.

Cleanliness

Customers noted that the dining area and restrooms were often unclean, with dirty tables and spills reported frequently.

Service Speed

A significant number of reviews indicated long wait times for food, both in-store and at the drive-thru, contributing to a frustrating experience.
  • KK
    Kneale
    Jan 1, 2026
    2.0
    I had to ask the lady to repeat herself several times through drivethrough becaue the speaker was very muffled and hard to understand. The lady taking my order must have been having bad morning because she became very rude. Very unprofessional
  • SL
    Steve Linton
    Dec 15, 2025
    1.0
    I'm a fan of McDonalds food. However, I just don't think they want anyone coming inside anymore. Dining inside used to be a joy. Now, it's like they don't even want to see you except in the drive through. No places to park anywhere near the door. An over abundance of handicap spaces and reserved spaces for pickup orders. Just another disgruntled Boomer of course, so nobody will care.
  • MC
    Matt Carpenter
    Nov 21, 2025
    1.0
    I would not go here unless I wanted unauthorized charges to my credit card. Check your receipts. Im sure it happens often.
  • BR
    Brittney Rose
    Nov 19, 2025
    1.0
    I'm pretty sure that the employees at this location hate their job. Today, November 19th around 730 pm had an issue with a female employee who grunted at me while giving my curbside order and ignored me when I tried to acknowledge her about my missing food. The eye rolling wasn't necessary either. Another customer was waiting long before me at the counter telling me she was being ignored by the same worker. Whoever was working needs a serious attitude check because that was unprofessional to say the least.
  • JA
    Jackie Anderson
    Nov 16, 2025
    1.0
    Whoever was taking my order in drive through at 1:45 pm on November 16th had a nasty attitude. (Sounded like a female) She had whispered under her breath “oh my god” after she asked “is that it” and I said no. If you don’t like your job, respectfully find a new one, do better.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Rice Lake, WI is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

Does this McDonald's location have a drive-thru and what are its hours?

Yes, this McDonald's offers a drive-thru service open daily from 5:00 AM to 11:00 PM, and until midnight on Fridays and Saturdays.