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McDonald's

3.3
(960 reviews)

Business Details

1917 S Main St, Rice Lake, WI
54868, United States
(715) 234-9702
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1917 S Main St, Rice Lake, WI
54868, United States

Hours

Reviews

3.3
960 reviews
5 stars
263
4 stars
222
3 stars
189
2 stars
91
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during busy hours, leading to negative customer experiences.

Order Accuracy

Many customers reported issues with missing items or incorrect orders, indicating a consistent problem with order fulfillment.

Food Quality

Several reviews mentioned cold or poorly prepared food, with specific complaints about items being undercooked or not fresh.

Cleanliness

Customers noted that the dining area and restrooms were often not clean, detracting from the overall experience.

Speed of Service

While some customers experienced fast service, many others reported long wait times, especially during peak hours.
  • GK
    Grace Koenig
    1 day ago
    1.0
    I was on my way to my 12-hour shift as a caregiver and I ordered a large fry and a small coke from McDonald’s. I typically ask for my sauce at the window because even though when I order it at the drive thru and it’s on the order, they somehow forget my sauce. I asked for one cup of ranch and the woman working ‘front drive’ said, “from now on you have to pay for your sauces- it’s $0.29. I’ve dealt with you multiple times and it’s a way of getting around paying for them.” I was so confused because I have never been told you have to pay for sauce and again I’ve been asking for it at the window for so long now because of the workers’ inability to fully complete my order. I don’t know if the woman was having a bad day or what, but she was very shrew and it was disheartening. Like ‘getting around paying?’ for a $0.29 sauce? I have that laying around in my car lmao. She didn’t even offer for me to pay for it either. She said, “I’m not giving you the sauce today.” Bomb food doe
  • JJ
    Juviant
    Feb 18, 2026
    3.0
    It's great in the morning and afternoon. Service is not nearly as good in the evening. We usually have an item missing that we ordered, when we go in the evening.
  • SM
    Steven Maly
    Feb 17, 2026
    5.0
    Very fast service will come back again
  • CH
    Cassandra Hix
    Jan 14, 2026
    1.0
    I am someone who never complains but this was just awful! 1/14/2026 around 6:00PM: Ordered through the app and went to pickup order through drive through. Got home and discovered that all of our chicken nuggets were not in the bag. My husband went back to get them. He told the lady that they were missing and she literally told him “Bullshit, I bagged them myself” and actually called my husband a liar. He told her that he’s not doubting that she bagged them, but that they didn’t make it to us in the drive- thru. He asked if he could talk to the manager and she told my husband that she was the manager. He asked her for her name and she refused to give it to him. We spend so much money at this McDonald’s all of the time, that behavior is unacceptable. All we were trying to do was get the nuggets that were forgotten for our children’s meals. I’m extremely concerned that this is the type of behavior this McDonald’s employs.
  • PE
    Pamela Engen
    Jan 11, 2026
    3.0
    Didn't actually eat here. Internet shows McDonalds had breakfast until 11 on weekends. I arrived at 10:45 on a Saturday and they had already switched to lunch.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Rice Lake, WI is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

Does this McDonald's location have a drive-thru and what are its hours?

Yes, this McDonald's offers a drive-thru service open daily from 5:00 AM to 11:00 PM, and until midnight on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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