McDonald's

3.3
951 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1917 S Main St, Rice Lake, WI
54868, United States

Hours

Reviews

3.3
951 reviews
5 stars
261
4 stars
221
3 stars
187
2 stars
90
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

Numerous reviews mentioned issues with food quality, including cold items, incorrect orders, and overall dissatisfaction with the taste.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.

Order Accuracy

A significant number of reviews indicated problems with order accuracy, with many customers receiving incorrect or incomplete orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted a few positive dining experiences.
  • MC
    Matt Carpenter
    3 days ago
    1.0
    I would not go here unless I wanted unauthorized charges to my credit card. Check your receipts. Im sure it happens often.
  • BR
    Brittney Rose
    5 days ago
    1.0
    I'm pretty sure that the employees at this location hate their job. Today, November 19th around 730 pm had an issue with a female employee who grunted at me while giving my curbside order and ignored me when I tried to acknowledge her about my missing food. The eye rolling wasn't necessary either. Another customer was waiting long before me at the counter telling me she was being ignored by the same worker. Whoever was working needs a serious attitude check because that was unprofessional to say the least.
  • JA
    Jackie Anderson
    Nov 16, 2025
    1.0
    Whoever was taking my order in drive through at 1:45 pm on November 16th had a nasty attitude. (Sounded like a female) She had whispered under her breath “oh my god” after she asked “is that it” and I said no. If you don’t like your job, respectfully find a new one, do better.
  • LB
    Lydia Breezee
    Nov 9, 2025
    1.0
    They gave me rotten egg Mcmuffin this is unacceptable and a health concern.
  • EH
    Eric Hanson
    Nov 9, 2025
    2.0
    Food was cooled every time I get food from there

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Rice Lake, WI is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

Does this McDonald's location have a drive-thru and what are its hours?

Yes, this McDonald's offers a drive-thru service open daily from 5:00 AM to 11:00 PM, and until midnight on Fridays and Saturdays.