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Arby's

4.3
(938 reviews)
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Business Details

2921 Decker Drive, Rice Lake, WI
54868, United States
(715) 234-1113
http://www.arbys.com/locations/us/wi/rice-lake/2921-decker-drive/store-7816
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2921 Decker Drive, Rice Lake, WI
54868, United States

Hours

Reviews

4.3
938 reviews
5 stars
518
4 stars
268
3 stars
85
2 stars
31
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, with many noting fast service at the drive-thru and in-store.

Food Quality

While many enjoyed the food, there were mixed reviews regarding freshness and portion sizes, with some customers expressing disappointment in specific items.

Cleanliness Issues

Several reviews highlighted cleanliness problems, particularly in the dining area and bathrooms, indicating a need for better maintenance.

Customer Experience

Some customers reported negative experiences with staff, including poor service and mistakes with orders, though others had positive interactions.
  • JR
    jennifer roberts
    Feb 12, 2026
    5.0
    Excellent service
  • LD
    Lori Davis
    Jan 27, 2026
    4.0
    Drive up service was fast and friendly. Arby's chicken sandwich used to be so good....something changed. It was "eh" at best. Husband liked his Arbys combo special. Curly fries still great!
  • MM
    M
    Jan 21, 2026
    5.0
    LOVE THEIR ROAST BEEF!
  • PS
    Pat Sobottka
    Dec 23, 2025
    4.0
    Very fast service at drive through will go back...
  • GN
    Gary N.
    Dec 19, 2025
    3.0
    First time going since they renovated. The food was great, but I was disappointed that they removed the condiment station. If you want any sauces or ketchup you are going to have to ask for it. I also didn't like the new layout. It looks and feels like a cafeteria. Ringing the bell seems pointless since nobody responds to it. I miss the old Arby's. 😔
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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