Arby's

4.3
930 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2921 Decker Drive, Rice Lake, WI
54868, United States

Hours

Reviews

4.3
930 reviews
5 stars
514
4 stars
265
3 stars
85
2 stars
31
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, welcoming, and efficient, although there were some reports of poor service experiences.

Food Quality

While many reviews highlighted the deliciousness and freshness of the food, there were several complaints about cold items and incorrect orders.

Cleanliness

Multiple reviews pointed out issues with cleanliness, particularly in the dining area and bathrooms, indicating a need for better maintenance.

Value for Money

Some customers felt that the prices were high compared to portion sizes, but others appreciated the quality of the food and the availability of coupons.
  • PS
    Pat Sobottka
    Dec 23, 2025
    4.0
    Very fast service at drive through will go back...
  • GN
    Gary N.
    Dec 19, 2025
    3.0
    First time going since they renovated. The food was great, but I was disappointed that they removed the condiment station. If you want any sauces or ketchup you are going to have to ask for it. I also didn't like the new layout. It looks and feels like a cafeteria. Ringing the bell seems pointless since nobody responds to it. I miss the old Arby's. 😔
  • NB
    Nicholas Brewer
    Oct 2, 2025
    5.0
    I came with my soccer team after a game staff were super welcoming. Worked quickly and efficiently to get us all our meals. Couldn't be happier!!!
  • JK
    Jodi Kegan
    Sep 28, 2025
    5.0
    My ham and cheese sandwich was cold.
  • LS
    Luann Seemann
    Sep 6, 2025
    4.0
    Joyce is a gem! Love seeing her behind the counter.