McDonald's

3.6
817 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1500 Main St, Reedsburg, WI
53959, United States

Hours

Reviews

3.6
817 reviews
5 stars
290
4 stars
184
3 stars
174
2 stars
59
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, regardless of the time of day.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers noted that the dining area and play area were dirty, with trash and unclean tables being common complaints.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with cold or old-tasting items.

Customer Service

Reviews indicated a lack of friendly service, with some customers experiencing rude interactions from staff.
  • DJ
    Desirea Jacenko
    4 days ago
    5.0
    I get a coffee almost everyday and always have a good experience. Their system was glitching when they took my order and I couldn’t use my code, so they gave me my coffee for free!!
  • HR
    Heriberto Ruiz
    Nov 14, 2025
    1.0
    Purchased a quarter pounder today 11/14/25 Burger was not cooked. I called McDonald’s back to let them know that it was uncooked management seemed like they didn’t care and all they said was again. They wanted to give me another burger. I told him no not after that one and asked for chicken nuggets and the Lady manager seemed mad. I texted the owner with no reply not healthy when staff know that burgers are going out like this
  • SS
    Selena Seibert
    Nov 13, 2025
    1.0
    Well it's official. I thought it might just be how McDonalds is with DoorDash issues but nope. They NEVER put sauce in the orders. I ordered 40 chicken nuggets the other night and DD makes you select each sauce individually. I didn't get one of 6 sauces. This happens every single time. This is not DoorDash's fault. Then today I ordered breakfast. I figured, "well it's a different shift and I don't need sauce"... of coarse, no hashbrown that comes with the meal.
  • CC
    capitalcityperformance
    Nov 11, 2025
    1.0
    Very strange. No English spoken here. Soda machine mix is way off, its expected that the food is going to be bad, but if the soda also sucks and no one speaks English, no thanks.
  • KP
    Kirsten Peters
    Nov 4, 2025
    1.0
    This location is absolutely horrible!!!! The night shift Cannot get an order out without waiting at least twenty five minutes.Even if they are not busy. This place needs new management asap

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Reedsburg, WI?

McDonald's in Reedsburg, WI operates daily from 5:00 AM to midnight.

Is drive-thru service available at this McDonald's location?

Yes, the drive-thru is open daily from 5:00 AM to midnight.