McDonald's

3.6
822 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1500 Main St, Reedsburg, WI
53959, United States

Hours

Reviews

3.6
822 reviews
5 stars
292
4 stars
184
3 stars
175
2 stars
61
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and poor service, particularly during night shifts, with some experiencing rudeness from staff.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Cleanliness

Several customers noted that the dining area and play place were dirty, with some expressing concern over unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about cold or poorly prepared items.

Staff Attitude

While some customers appreciated friendly service, others reported a lack of courtesy and engagement from staff.
  • JF
    Jon Fuhlbohm
    4 days ago
    2.0
    Had a very rude employee today he didn't catch his name but I had to walk away otherwise there would have been problems normally when I come to this restaurant I have to wait to speak to an employee this employee decided to go out of his way and be a smart-ass to me not happy! If I ever figure out who you are you'll be treated the same way as I was just treated you need to be fired!
  • PA
    Pam A
    Dec 12, 2025
    5.0
    I visit here frequently in the mornings. The staff is always very friendly, fast, and orders are on point! Thank you!
  • LL
    Louis Liaromatis
    Dec 1, 2025
    2.0
    Last night my girlfriend and I went to this McDonald’s around 6:30 PM. When we arrived, there were no cars in the drive-thru and only a small family of three ordering inside. My girlfriend ordered a McChicken and an ice cream cone. While waiting, the employees seemed more focused on chatting in the back, messing around with food, or preparing food for themselves than actually fulfilling orders. The ice cream had to be remade three times because the employee couldn’t keep it in the cone, and it took 10 minutes to get just those two items. I had a separate order of a McChicken, small fries, a large Mocha Frappe, and an M&M McFlurry. We waited 25 minutes for my order while employees joked and laughed in the back, talking about everything from how it was sad that the ice cream machine was alone on Thanksgiving and that’s why it didn’t want to make any ice cream, to how they couldn’t stop talking about noticing a cat under their truck while on their break. When my McFlurry was finally made, it was thrown on the counter instead of being handed to me. The frappe was watered down, and the whipped cream had already melted by the time it was handed to us. It took another five minutes for someone to acknowledge that we were still waiting for our food. Once we got home, my McChicken was a mess—lettuce falling everywhere, mayo overflowing, and the top bun wasn’t even on. The fries were soggy and under-salted. The only redeeming part of this visit was the ice cream cone. Unfortunately, the disorganization and lack of attention to customers made this a very disappointing experience.
  • JH
    J H
    Nov 28, 2025
    5.0
    Great food at a fair price. Service was fast and friendly. The interior was kept very clean as well.
  • DJ
    Desirea Jacenko
    Nov 20, 2025
    5.0
    I get a coffee almost everyday and always have a good experience. Their system was glitching when they took my order and I couldn’t use my code, so they gave me my coffee for free!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Reedsburg, WI?

McDonald's in Reedsburg, WI operates daily from 5:00 AM to midnight.

Is drive-thru service available at this McDonald's location?

Yes, the drive-thru is open daily from 5:00 AM to midnight.