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McDonald's

3.6
(826 reviews)

Business Details

1500 Main St, Reedsburg, WI
53959, United States
(608) 524-3448
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1500 Main St, Reedsburg, WI
53959, United States

Hours

Reviews

3.6
826 reviews
5 stars
293
4 stars
185
3 stars
177
2 stars
61
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes for orders, regardless of the time of day.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

While some employees received praise for their friendliness and helpfulness, others were described as rude or dismissive, leading to a mixed experience.

Cleanliness

The cleanliness of the dining area and restrooms was often criticized, with reports of dirty tables and unsanitary conditions.

Food Quality

Food quality was inconsistent, with complaints about cold or poorly prepared items, though some customers enjoyed their meals.
  • NN
    Nate
    1 day ago
    4.0
    Good place to eat, very quick and good about making sure I have everything I ordered.
  • BS
    brent schmitt
    Feb 20, 2026
    5.0
    Amazing coffee.
  • MY
    Michelle Young
    Feb 15, 2026
    5.0
    I came through the drive thru with 2 mobile app orders. When placing one order the app wouldn't allow me to add cookies to the cart. When coming though the drive thru Melissa helped us I explained I couldn't add cookies. She assisted with getting them added as a 3rd order. We had to park and wait for the cookies. Melissa brought out the cookies explained we are only allowed 2 mobile app orders thru drive thru. The cookies made it a 3rd order. She herself tried to go to the app and order cookies amd was unsuccessful. Melissa was reprimanded for creating the 3rd order. Melissa displayed great customer service by putting the customer first even with breaking the rules and being reprimanded. Thank you Melissa I give you 5 stars!
  • MW
    Michael Willis
    Jan 17, 2026
    1.0
    Worst McDonald’s ever. If you come here be prepared to wait 20 minutes for your food then you gotta hope it’s all there. Beware do not come here
  • JF
    Jon Fuhlbohm
    Jan 8, 2026
    2.0
    Had a very rude employee today he didn't catch his name but I had to walk away otherwise there would have been problems normally when I come to this restaurant I have to wait to speak to an employee this employee decided to go out of his way and be a smart-ass to me not happy! If I ever figure out who you are you'll be treated the same way as I was just treated you need to be fired!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Reedsburg, WI?

McDonald's in Reedsburg, WI operates daily from 5:00 AM to midnight.

Is drive-thru service available at this McDonald's location?

Yes, the drive-thru is open daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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