Arby's

3.6
362 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2000 E Main St, Reedsburg, WI
53959, United States

Hours

Reviews

3.6
362 reviews
5 stars
157
4 stars
71
3 stars
52
2 stars
12
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, poor service, and incorrect orders, leading to frustration and disappointment.

Food Quality

There were numerous complaints about food being cold, overcooked, or not fresh, with some customers expressing dissatisfaction with the quality of specific menu items.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and restrooms, with dirty tables and floors being a common concern.

Positive Staff Interactions

Despite the negative feedback, some customers praised the friendliness and helpfulness of the staff, indicating that service quality varied.
  • MW
    Michelle Wilson
    Dec 19, 2025
    1.0
    Drive thru worker was just rude!!! Then I get my sandwiches which were the special 2 Arby Qs for $6 so I didn't expect a fine dining sandwich, but the buns on both of my sandwiches was so burnt it was black and hard. I was between clients with a 40 minute drive ahead of my so I just tossed them and went on with my day. Very disappointing.
  • GN
    Gerald Nordholm
    Nov 1, 2025
    4.0
    Very disappointed in this Arby's. I had to say H-E-L-LO ? to get someone to wait on me! The steak pcs. We're over done I'm guessing it's yesterday's steak, very dry but good flavor.
  • PD
    Pam Dressler
    Oct 29, 2025
    1.0
    My roast beef bun was totally burnt. Was black
  • TP
    Tom Peters
    Jul 15, 2025
    2.0
    I don’t know what is wrong with this Arby’s but I think it is the employees. The employees don’t take the time to make a decent sandwich. The meat is hanging off one side of the sandwich and the cheese is half dap thrown on other side. I tried the new gyro. The bread was broken in pieces and the cucumber sauce was hardly a dap. I believe the employees don’t give a darn. It’s to bad a like Arby’s.