McDonald's

3.1
801 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4707 Taylor Ave, Racine, WI
53406, United States

Hours

Reviews

3.1
801 reviews
5 stars
220
4 stars
145
3 stars
158
2 stars
74
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Food Quality

Numerous complaints were made about cold, stale, or poorly prepared food, with some customers expressing disappointment in the overall quality.

Management Issues

There were mentions of poor management practices, including staff training and handling of customer complaints.
  • 6P
    6 POC
    4 days ago
    1.0
    This has been our go to but tonight they failed. Went to pick up a mobile order my daughter placed. The mobile curbside was full so the order was changed to drive thru. Gave them the code the worker said the correct name on the order and we pulled around. At the pickup window they gave us the erong order then the workers talked awhile about us with the window cracked "she changed it from curbside" "I can't see the order" this went on for a bit and then we finally gave the order verbally to girl #1 at the window. She asked for proof of the order so I waited for my daughter to text it, they asked us to park and come in to show proof as we were holding up the line and they had the food on bags but wanted proof first. We sat for awhile in the mobile pickup and finally had the screenshot of the email receipt as the app wasn't working. We went back to the pickup window to show girl #1 the receipt she then gave us the food but it was not the size we told her. Girl#2 comes to the window and shared with us they DID find the order and the meals were medium not large like we thought. So they let us sit around nearly a half an hour and never brought the food to us. My husband went in to talk with a manager as this was not our fault, we were treated poorly and the food had sat out that entire time and is cold. After a long discussion they had us bring back in the food, remade it then the manager proceeded to talk about us as we left "they were trying to get free food" "they thought I was gonna give them free food". No the food was paid for. Seems if a sticker doesn't print they don't know how to fill orders. We were there over 45 minutes😡 The app allows you to change the pickup route, don't have it as an option if you can't work around it. No compensation for their mess up, no sorry, only make it like they were the victims. *food seemed to have been microwaved not remade and the chicken sandwich was burned.
  • AB
    Andrew Banks
    6 days ago
    1.0
    I was waiting for 2 doordashs for an hour. The MANAGER behind the counter is extremely unprofessional and should not be in a management position. The younger Hispanic boys behind the counter were the only ones to help me and seem to hold the place together. They do not care about the customers and are only there because they have to be it seems like. Even after DoorDash called and I called DoorDash they would not remake the order simply because the manager DID NOT WANT TO. I would NEVER recommend this location to anyone
  • TR
    tom ropel
    Nov 16, 2025
    1.0
    There is no worse McDonald's in the nation. I cant believe people still go here. The staff is rude, the management doesn't care, and corporate cant be bothered. They are slow, get the order wrong, and generally just dont care. I know this is McDonald's.......but still.
  • BM
    Bill Masterson
    Nov 12, 2025
    1.0
    Am waiting 15 min for a double cheeseburger! Understaffed!’
  • LS
    LERON STARKS
    Oct 31, 2025
    1.0
    They shouldn't call this shit food, let alone, fast food. They will park you for a soda

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's Racine at 4707 Taylor Ave?

McDonald's Racine at 4707 Taylor Ave is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 4707 Taylor Ave has a drive-thru open from 5:00 AM to 11:00 PM on weekdays and until midnight on Fridays and Saturdays.