McDonald's

3.2
1333 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2610 S Green Bay Rd, Racine, WI
53406, United States

Hours

Reviews

3.2
1,333 reviews
5 stars
355
4 stars
252
3 stars
278
2 stars
136
1 star
312

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are highly variable, with some praising friendly staff while others report rudeness and slow service.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and flies, impacting the overall dining experience.

Food Quality

Feedback on food quality is mixed, with some customers enjoying fresh items while others received undercooked or stale food.

Management Issues

Customers expressed concerns about management's responsiveness to complaints and overall staff attitude, indicating a need for better oversight.
  • MM
    Misty Marie
    Nov 4, 2025
    1.0
    Ordered at 6:24 pm Drive threw line - takes forever Had to be parked - took forever Finally get my food and what do you know all the Fry’s are cold. Take it in to exchange for hot fry’s and the girl says she just made them. No you didn’t, they are ice cold. I hand her the bag and wait for my hot fry's. Took forever. Girl with purple hair that has been helping me with my order the whole time then took care of the entire drive threw line with the fresh fry’s that came up while I was standing there instead of giving me anything till she was done moving the drive threw line. Then said nothing . While the manager poked his head out to have me helped I told him I’ve been waiting over 20 mins and did that make anyone take care of anything quicker or apologize for anything ? No it didn’t . While I stood there, girl with purple hair sat on her phone right in front of me a took care of more “important “ things on her phone before helping me . Only attitude and disrespect is what I got here. I almost forgot to mention , when I got the bag of fry’s they were all upside down except two, and those two fry’s were half full . I finally left at 6:53pm
  • MH
    Matthew Hulkoff
    Oct 29, 2025
    2.0
    No middle ground in this location, service is either quick and friendly, or unimaginably and slow. Very much depends on who is working
  • KS
    Kyle Smith
    Oct 16, 2025
    1.0
    Id like to give this 5 stars, but I cant. Blonde girl running the window was cool and cordial. The two African girls were dancing in back basically my whole drive through visit laughing making tik toks. I told the blonde girl they should be making food for customers, not tik toks. She then proceeded to tell the girls what I said, at that point the girls making tik toks said "who said that?!" Got upset and walked to the window to hand me my food, realized I was with my friend and gave me a stare from hell and said nothing. Also, not sure whether they pruposely or accidentally left out the fries. Made our visit extremely uncomfortable. Will not be back.
  • EC
    Erica Chandler
    Oct 16, 2025
    1.0
    I came in through the drive-through this morning with a mobile app order, and the man who took my number was so unbearably rude, and even when I matched how rude he was to me and he still didn’t understand it. And this is not the first time it does, a man has been like this for at least the two months that I have been coming to this McDonald’s. And it’s not OK.
  • TV
    Tawjet Vonsti
    Oct 4, 2025
    1.0
    They like to serve raw quarter pounders and have done it at least off and on multiple times over the last handful of years. The last time this happened just a few months ago and I reported them they decided to retaliate against me and good night service because of my service animals claiming that my full service animals were not full service and that somehow they seem to think they can dictate what is and is not a full service animal. So definitely watch your food and make sure your quarter pounders are fully cooked as well as watch out for the ridiculous attitude and demeanor of the bogus staff. Please be careful and keep yourself safe when dealing with bogus places like this one.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2610 S Green Bay Rd, Racine, WI?

McDonald's is open every day from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 10:00 PM and opens at 6:00 AM on Saturdays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.