McDonald's

3.0
1345 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3037 N Douglas Ave, Racine, WI
53402, United States

Hours

Reviews

3.0
1,345 reviews
5 stars
357
4 stars
222
3 stars
251
2 stars
128
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews mentioned cold or poorly prepared food, including stale fries and incorrect items.

Operational Hours

Numerous complaints about the restaurant not being open 24 hours as advertised, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms.

Staff Attitude

Feedback indicated a lack of professionalism and care from staff, with some customers feeling ignored or disrespected.
  • MM
    Mike
    6 days ago
    4.0
    I mean it’s on par with what you would expect. Busy during breakfast and dinner hours. Employees are nice. You might catch someone one a bad day once in a while but they have been pleasant towards me every time.
  • AO
    Andrea O'Dell
    Jan 3, 2026
    3.0
    Normally we don't have breakfast at Mc Donald's. When ordering, through the drive-thru, we were given attitude. We asked for a # meal and when I asked for a drink with it, she stated, I did not ask for the meal. Maybe things have changed. Going to the McDonald's since I was young. When you ask for the # you get a meal (anytime of day), not just a sandwich. Not only did she not tell us the total, but she stuck the card reader out the window at us without saying a word or looking at us and proceeded to shake our receipt at us when the transaction was completed. Even when I said thank you and to have a good day. She shut the window without saying a word. Our order was incomplete and instead of a medium drink, I received a small. This is not good customer service, we were very disappointed and will not visit this location again.
  • DC
    David Chavanes
    Jan 1, 2026
    1.0
    Every time you think this place can't get amy worst
  • EP
    Esteban Padilla
    Dec 5, 2025
    1.0
    Pase por ventanilla y no atendieron a tiempo solo en la línea consiguiente
  • TH
    Tanisha Hulkoff
    Nov 27, 2025
    4.0
    Love this place a lot. Go here all the time. Just think that on their website I think they need to put if their closer on holidays. Just ordered food when they said they’re open but it was closed. Was a bit upset about it. Still love this place tho.

Frequently Asked Questions About McDonald's

What are the drive-thru hours for McDonald's at 3037 N Douglas Ave, Racine, WI?

The drive-thru is open 24 hours every day.

What delivery services does this McDonald's location offer?

This McDonald's offers curbside pickup, delivery, same day delivery, and no contact delivery services.