McDonald's

3.0
1670 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2100 Lathrop Ave, Racine, WI
53405, United States

Hours

Reviews

3.0
1,670 reviews
5 stars
428
4 stars
298
3 stars
305
2 stars
181
1 star
458

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

While some customers noted the location was clean, others reported unsanitary conditions and dirty dining areas.

Customer Experience

Several customers expressed frustration with the overall experience, citing issues with the mobile app and lack of assistance from staff.

Positive Feedback

Despite the negative reviews, some customers praised friendly staff and good food on occasion, indicating potential for improvement.
  • JH
    jeremy harms
    Nov 16, 2025
    5.0
    Nice employees and good food
  • RP
    River Poston
    Nov 6, 2025
    2.0
    They constantly get orders wrong, even mobile orders which leave very little room for error .
  • CC
    Cindy Cook
    Oct 26, 2025
    4.0
    Waiting on my car, ordered a lemonade and Big Mack . It's a BigMack sloppy and empty calories but good. Sat there did a little people watching. Staff very friendly. Very clean. Kids running around. Played a game on my phone. After 2 hours got the call, car was ready. Walked back.
  • RL
    Rhonda Lynch
    Oct 3, 2025
    2.0
    I called because I ordered on the app for pickup and sent my bf with the code but he didn't know to go to the window so I called to asked for assistance from anyone there and a young girl yelled in the phone "I can't hear you!" I asked if I should speak up and she had hung up already. Not going to this McDonald's anymore. Not the first time these kids have been rude.
  • SC
    saige corso
    Sep 21, 2025
    2.0
    Let’s start with my first visit through the drive through, there were only a few cars and no one inside. I ordered 2 Large iced caramel macchiatos and 2 sausage mcmuffins. The service was decent and fairly quick but they gave me the medium size instead of large sizes of coffee. I contacted the manager and she gave me a coupon for 2 free large ice caramel macchiatos in the mail which I very much appreciated. Now the second visit I went back to the same store, but I went inside this time so there wasn’t any confusion with the order or the coupon. At this time is was fairly busy which is understandable at 10:30ish in the morning, and they looked like they were struggling. Eventually I ordered my 2 iced coffees and a the new sprite berry blast as a control to see what cup it came in. All of my drinks came in the same medium size cups and it’s highlighted on the sides of the cups. They also didn’t taste like the normal Carmel macchiatos I’ve ordered many of times and my sprite is foaming out of the cup all over. I’m just a little disappointed and wanted to let people know that if you order from here you might not get the sizes you ordered even after you made the managers aware and the quality varies.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 2100 Lathrop Ave, Racine?

McDonald's is open from 5:00 AM to midnight from Monday through Thursday, and Sunday. On Friday, it stays open until 4:00 AM, and on Saturday, it is open 24 hours.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, the McDonald's at 2100 Lathrop Ave has a drive-thru. It operates from 5:00 AM to midnight Monday through Thursday, from 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to midnight on Sunday.