Numerous customers reported problems with order accuracy, long wait times, and rude staff interactions.
Product Quality
Many reviews highlighted dissatisfaction with the size and quality of ice cream products, including melted blizzards and missing ingredients.
Positive Experiences
Some customers praised the friendly service and enjoyed the ice cream, noting that the ice cream itself was still good despite other issues.
Operational Concerns
Customers expressed frustration over limited service options, such as drive-thru only and inconsistent availability of menu items.
KM
Kristen Morris
Oct 5, 2025
1.0
I havent had a buster bar in a year, and today I was craving one, so I went and bout four! By far this Dairy Queen has fell off! This was the smallest buster bar I've ever gotten, also it was missing the best part the fudgie stuff in the middle and bottom! Not only was is small and missing the west parts it was insanely over priced! It also bearly had any peanuts ! I will never go here again!!!!!!!
AP
Austin Potrikus
Sep 28, 2025
1.0
Second time using door dash order is wrong.
No add ons either time
Completely wrong blizzard this time
Read the order. Fill the order. Send the order.
It's ice cream... Not algebra
TG
Tony Gray
Sep 9, 2025
5.0
Nice Place to go to for good ice cream. And friendly Service.
GC
Good Eats Home Cooking
Sep 7, 2025
1.0
I can now say all 3 Dairy Queen’s in Racine are now terrible. But this one may be the worst. Pulled couldn’t understand anything he said. The guy at the window messed up my order and he smelled horrible! I didn’t even want the order anymore.. I shouldn’t be able to smell that you’re musty from the window of a drive thru! This place should be closed until they figure it out.
Frequently Asked Questions About Dairy Queen (Treat)
What are the operating hours of Dairy Queen (Treat) at 3918 Durand Ave, Racine?
Dairy Queen (Treat) is open daily from 11:00 AM to 9:30 PM.
What types of ice cream treats are featured at this Dairy Queen location?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and DQCakes® ice cream cakes.
Does Dairy Queen (Treat) offer drive-thru service?
Yes, this location offers a drive-thru service for convenient ordering.
Is this Dairy Queen suitable for families and children?
Yes, Dairy Queen welcomes families and is good for kids, providing a family-friendly environment.
Can customers order online or via mobile at this Dairy Queen?
Yes, customers can order using mobile ordering and rewards, and there is a dedicated online pickup order URL.
Where can I find exclusive deals and offers for Dairy Queen?
You can download the Dairy Queen app for exclusive deals.
What are some nearby places that customers might visit in conjunction with Dairy Queen?
Nearby places include Hunt Brothers Pizza for a meal, Danish Uncle Marketplace for groceries and gifts, and O&H Danish Bakery for bakery treats and coffee.
Are there convenient options for gas and car care near Dairy Queen?
Yes, customers can visit nearby gas stations like bp and Durand Avenue Mart, or automotive service providers like C & D Investment car wash and O'Reilly Auto Parts.
Where can I find financial services or ATMs close to Dairy Queen?
There is a RockItCoin Bitcoin ATM and The Exchange Network ATMs nearby, as well as a BMO Bank N.A Branch for additional banking services.
What other services are available around the Dairy Queen location for convenience?
Nearby you can find UPS Access Point location for shipping, CVS Pharmacy for medical supplies and pharmacy needs, and Blue kangaroo laundromat for laundry services.
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Certified March 01, 2026Yext Knowledge Graph
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