Dairy Queen (Treat)

3.8
245 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
3918 Durand Ave, Racine, WI
53405-4412, United States

Hours

Reviews

3.8
245 reviews
5 stars
118
4 stars
51
3 stars
20
2 stars
15
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Product Consistency

Many reviews highlighted issues with product quality, such as melted ice cream and missing ingredients in orders.

Pricing Concerns

Several customers noted that prices have increased while portion sizes have decreased, leading to dissatisfaction.

Cleanliness Issues

There were complaints regarding unsanitary conditions among staff and in the establishment.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream quality and friendly service from certain staff members.
  • KM
    Kristen Morris
    Oct 5, 2025
    1.0
    I havent had a buster bar in a year, and today I was craving one, so I went and bout four! By far this Dairy Queen has fell off! This was the smallest buster bar I've ever gotten, also it was missing the best part the fudgie stuff in the middle and bottom! Not only was is small and missing the west parts it was insanely over priced! It also bearly had any peanuts ! I will never go here again!!!!!!!
  • AP
    Austin Potrikus
    Sep 28, 2025
    1.0
    Second time using door dash order is wrong. No add ons either time Completely wrong blizzard this time Read the order. Fill the order. Send the order. It's ice cream... Not algebra
  • TG
    Tony Gray
    Sep 9, 2025
    5.0
    Nice Place to go to for good ice cream. And friendly Service.
  • GC
    Good Eats Home Cooking
    Sep 7, 2025
    1.0
    I can now say all 3 Dairy Queen’s in Racine are now terrible. But this one may be the worst. Pulled couldn’t understand anything he said. The guy at the window messed up my order and he smelled horrible! I didn’t even want the order anymore.. I shouldn’t be able to smell that you’re musty from the window of a drive thru! This place should be closed until they figure it out.
  • CW
    Chris Williams
    Aug 5, 2025
    5.0
    Prompt service. Delicious

Frequently Asked Questions About Dairy Queen (Treat)

What are the operating hours of Dairy Queen (Treat) at 3918 Durand Ave, Racine?

Dairy Queen (Treat) is open daily from 11:00 AM to 9:30 PM.

What types of ice cream treats are featured at this Dairy Queen location?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and DQCakes® ice cream cakes.