Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and order mistakes.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Product Quality
Several reviews mention inconsistent quality of ice cream, with complaints about soupy blizzards and small portion sizes.
Service Speed
Customers noted slow service at times, particularly during busy hours, impacting overall experience.
Positive Experiences
Despite the negatives, many customers expressed enjoyment of the ice cream and a nostalgic connection to the brand.
PF
Paragon Flowers
Oct 25, 2025
5.0
Add to stop and get Mom some hot fudge sundaes for backups in the freezer! I had a great interaction with the gentleman who worked there very polite very friendly
NH
Nichole Sims Hall
Oct 10, 2025
1.0
Worst customer service ever…there was a fly in my chocolate blizzard..Il went to the car and I started eating my ice cream and there was a bug in my ice cream.. a literal bug… I came back and they will not accept it back …yeah right like I just have flies in my pocket to put in a blizzard yuck. Im so pissed and just wants to avoided conflict..The person that was behind the counter was so rude and nasty. I would never go there again.
JL
Julianna Lopez
Sep 28, 2025
1.0
So bad, i wanna give you a 0 but thats not possible so i give you a 1, i ordered 3 different things, one m&m blizzard, one cookie dough one and one of the new pumpkin ones, tell me why when i got my order every single one of my blizzards were all oreo and receses but I never ordered that? I was so confused and also there was like no oreos in the ice cream so.. WTH makes absolutely 0 sense so yet again 0/10
Frequently Asked Questions About Dairy Queen (Treat)
What type of food and treats does Dairy Queen (Treat) offer?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.
Where is Dairy Queen (Treat) located?
It is located at 3320 Douglas Ave, Racine, WI 53402-3750, United States.
What are the operating hours of Dairy Queen (Treat)?
The store is open every day from 11:00 AM to 11:00 PM.
Does Dairy Queen (Treat) offer services for families and children?
Yes, Dairy Queen (Treat) is family-friendly and good for kids.
Can I place an order online or via mobile at Dairy Queen (Treat)?
Yes, you can place orders online through their website or use their mobile app for deals and mobile ordering rewards.
Does Dairy Queen (Treat) have outdoor seating available?
Yes, outdoor seating is available at this location.
Are there any nearby places to visit before or after enjoying treats at Dairy Queen (Treat)?
Yes, nearby places include Sher-a Punjab (an Indian and Middle Eastern restaurant), Two Sheets To the Wind Pub & Grill, and Lighthouse Baptist Church, offering dining and entertainment options near Dairy Queen.
Is there convenient public transportation or notable landmarks near Dairy Queen (Treat) to help customers find the location?
Yes, the Railroad Tracks nearby serve as a local transportation landmark to help customers locate Dairy Queen (Treat).
Are there other food options close to Dairy Queen (Treat) for a diverse dining experience?
Yes, nearby you can find Taco Bell, KFC, Mi Tierra (Mexican restaurant), Island Jam Authentic Jamaican Cuisine, and Sher-a Punjab offering a variety of cuisines.
How can I learn about the special offers and promotions at Dairy Queen (Treat)?
You can download the Dairy Queen mobile app for exclusive deals and promotions.