McDonald's

2.8
1215 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
N3240 County Rd J, Poynette, WI
53955, United States

Hours

Reviews

2.8
1,215 reviews
5 stars
290
4 stars
183
3 stars
185
2 stars
127
1 star
430

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, unsanitary bathrooms, and overall lack of maintenance.

Order Accuracy

Many customers experienced incorrect orders, missing items, or poorly prepared food, leading to frustration.

Staff Attitude

While some employees were praised for their friendliness, others were noted for being rude or unhelpful, contributing to a negative customer experience.

Management Issues

Several reviews pointed to poor management practices, including disorganization and lack of staff oversight, which exacerbated service problems.
  • AS
    Aiden Schlender
    Nov 15, 2025
    5.0
    The Atmosphere is really happy, and the service was a little slow but I still got my food hot, and like always the food was belly filling
  • JJ
    Jarrod
    Nov 5, 2025
    2.0
    This restaurant is so slow it’s no longer fast food
  • SS
    Satinder Singh
    Nov 2, 2025
    5.0
    Good customer service jaag
  • JJ
    Jackie
    Nov 1, 2025
    2.0
    Im local and an (almost) daily visitor, so I try my hardest to push past the flaws because i understand "things happen"...but man, this place truly needs major help - a management overhaul or something. Lol. . Its dirty, it's slow, and they have no problem denying you a product if it takes effort on their part. However, the workers are friendly and have great personalities, and i still love coffee, so I'll be back im sure. Lol
  • KB
    kelly borish
    Oct 13, 2025
    1.0
    They have been out of orange juice for over a month and now out of Mello Yello. Than when the employee asked for my order they entered it than removed it .

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Poynette, WI?

McDonald's in Poynette, WI is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at N3240 County Rd J offers drive-through service from 5:00 AM to 11:00 PM every day.