Arby's

3.8
571 reviews
Get DirectionsCallWebsite

Business Details

100 Thomas Drive, Port Washington, WI
53074, United States
(262) 284-5206
http://www.arbys.com/locations/us/wi/port-washington/100-thomas-drive/store-5447
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
100 Thomas Drive, Port Washington, WI
53074, United States

Hours

Reviews

3.8
571 reviews
5 stars
226
4 stars
161
3 stars
78
2 stars
36
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some noting staff were unprofessional or inexperienced.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold items, missing ingredients, and portion sizes.

Operational Issues

Frequent mentions of the location being closed during posted hours and long wait times in the drive-thru were noted.

Cleanliness

Several customers expressed concerns about the cleanliness of the dining area and overall restaurant environment.
  • MP
    Melissa Peters
    Dec 26, 2025
    4.0
    Everything was good, could have put a lil more cheese sauce on the beef n cheddar, that was rather light. But over all good experience
  • CB
    Chris Barber
    Dec 25, 2025
    4.0
    Drive through a typical arbys
  • TT
    Taylor
    Dec 23, 2025
    2.0
    Cold rye bread with corned beef is apparently what they call a reuben here. As a fan of rueben sandwiches. Im appalled corp. allowed this thing I just tried to eat to be labeled a rueben. Sad day.
  • AB
    Amanda K. Burczyk
    Nov 23, 2025
    5.0
    Like many fast food places, this location has faced labor shortages BUT even with only 2 staff members, they were quick (as far as Arby's goes, they are known for quality over speed to begin with), accurate, and courteous. They are also raising money for Ozaukee Family Promise which is a tremendous fundraiser
  • DB
    Drew Bell
    Oct 7, 2025
    2.0
    Couldn't tell if this was church or Arby's. Woman taking my order is in a dress shirt and pants. No uniform. Very professional..
Read more reviews on Google