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Arby's

3.8
(574 reviews)
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Business Details

100 Thomas Drive, Port Washington, WI
53074, United States
(262) 284-5206
http://www.arbys.com/locations/us/wi/port-washington/100-thomas-drive/store-5447
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
100 Thomas Drive, Port Washington, WI
53074, United States

Hours

Reviews

3.8
574 reviews
5 stars
227
4 stars
162
3 stars
78
2 stars
36
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly staff and instances of rudeness or inattention.

Food Quality

Many reviews highlighted issues with food quality, including cold items, missing ingredients, and inconsistent portion sizes.

Operational Issues

Frequent complaints about the restaurant being closed during posted hours and long wait times in the drive-thru.

Cleanliness

Several customers mentioned cleanliness issues, particularly in the dining area.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality and quantity of food received.
  • MP
    Melissa Peters
    Dec 26, 2025
    4.0
    Everything was good, could have put a lil more cheese sauce on the beef n cheddar, that was rather light. But over all good experience
  • CB
    Chris Barber
    Dec 25, 2025
    4.0
    Drive through a typical arbys
  • TT
    Taylor
    Dec 23, 2025
    2.0
    Cold rye bread with corned beef is apparently what they call a reuben here. As a fan of rueben sandwiches. Im appalled corp. allowed this thing I just tried to eat to be labeled a rueben. Sad day.
  • AB
    Amanda K. Burczyk
    Nov 23, 2025
    5.0
    Like many fast food places, this location has faced labor shortages BUT even with only 2 staff members, they were quick (as far as Arby's goes, they are known for quality over speed to begin with), accurate, and courteous. They are also raising money for Ozaukee Family Promise which is a tremendous fundraiser
  • DB
    Drew Bell
    Oct 7, 2025
    2.0
    Couldn't tell if this was church or Arby's. Woman taking my order is in a dress shirt and pants. No uniform. Very professional..
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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