Liam went above and beyond to help me out with my order! Excellent customer service. Thanks Liam!
TS
Tina Schmidt
Feb 7, 2026
5.0
Overall good experience. The sandwich was good. I was asked about being a rewards member. I was not one. I asked if it would save me money and if I could join. He said, yes and that I could join next time because I have to do it from my phone. Strange policy to ask but not push for the enrollment. Also, both the sweet and unsweetened tea tasted off.
GM
Gary McMullen
Dec 11, 2025
5.0
Everything very good except the music we had to listen to. Poor choice and too loud.
KJ
Krystina Jankus
Nov 16, 2025
2.0
We order every sunday a group pack of 30, this sunday we were shorted, they were quick to bring back the mistakes. But also we did not receive the mayo and mustard packets that are on the receipt. This is my 2nd decent mistake. The first time we ordered online, went through the drive thru and still waited over 20 min parked for our 3 subs. I went in to ask after waiting and they had to ask my name for the 3rd time and were mopping and not making the sandwiches. We were the last people there waiting.
TB
Tami Barrow
Apr 11, 2024
3.0
This Jimmy John’s is new but they’ve had enough time to properly train employees. I come here often because it’s my kiddos favorite. On more than one occasion I’ve observed improper food handling. Specifically gloved individuals touching their face, phones, markers, the register and then go right back to working with food or bread dough - a big no no. Proper handwashing needs to be drilled into them if they want to succeed. Also, could be so much freaky faster….
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