Ruffolo's Pizza

Reviews

• DG

  David Glogovsky

  3 days ago
  5.0
  Last time I was here I got the cheddar nuggets, and a pan style sausage pizza. The cheddar nuggets werent as stand out as the pizza was, not to say they were bad, the pizza just shined brighter so to speak. They have some of the best sausage in my opinion, and it ties the pizza together really well. Between the pizza and the amazing staff, I cant wait to go again.
• JM

  James Melander

  3 days ago
  5.0
  Great pizza and the soup was excellent too.
• KA

  Karla Anthony

  Mar 22, 2026
  5.0
  One of the best Italian Restaurants I've been to in quite some time. Check their website for hours because the hours are a little odd. This restaurant has become one of my families new favorites ! 😃
• FF

  fortal Forme

  Feb 26, 2026
  5.0
  Nice Italian sauce , good lasagna and Great cannoli
• IC

  Isabella Conner

  Feb 6, 2026
  2.0
  CAUTION: Terrible customer service but decent pizza. Our family has been customers—and family friends of Rich—for over 20 years. We’re in town visiting, and my boyfriend and his mom hyped this place up as “the best pizza I’ll ever have,” so I was genuinely excited to try it. My boyfriend called to place the order and specifically asked for the house special deep dish (“pan”) pizza, explaining multiple times that they’ve been ordering it for years and wanted to be sure it was the deep dish style. The girl taking the order stated they only offer thin crust or hand-tossed, and said hand-tossed was the thickest option. At no point did she mention or offer the pan style. (Important note for future customers: you have to explicitly ask for pan—it is not offered as an option.) When we received the wrong pizza, we immediately called back to calmly fix the issue and even offered to return the incorrect one. During this call, the same employee spoke negatively about us to her manager while still on the line—we heard everything. We then spoke with Anthony (Manager), who did not offer a real solution and instead defended the employee, insisting she offered pan style when she absolutely did not. He said “are we just going to go back and forth?”when explaining the story to him. We clearly and calmly explained the order again. His solution was to remake the pizza but charge us an additional $3 upcharge for the pan—despite the mistake being on their end. We also asked multiple times to speak with Rich, who we know personally and who was confirmed to be there, both to say hello and to address the issue. Our requests were repeatedly denied, and we were refused any contact with him. At this point, the situation felt so uncomfortable and unprofessional that we were genuinely uneasy about even picking up the replacement pizza incase they were to spit or mess with it. It was very clear they disliked us as customers. I’ve never left a bad review before, but the lack of accountability, poor communication, and unprofessional behavior made this experience extremely disappointing—especially given our long history with this business. Rich we still wish you the best for you business and hope you are doing well. Sorry we weren’t allowed to speak with you. (P.S I did not get the girls name she was at the front with brown hair/thin incase you need to speak with her)

Frequently Asked Questions About Ruffolo's Pizza