Five Guys

4.0
862 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9330 76th Street in Pleasant Prairie is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9330 76th Street, Pleasant Prairie, WI
53158, United States

Hours

Reviews

4.0
862 reviews
5 stars
436
4 stars
208
3 stars
101
2 stars
57
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; while many enjoyed the burgers and fries, several customers reported issues with dryness and lack of flavor.

Pricing

Customers frequently noted that the prices are high, with many feeling that the cost does not match the quality of the food.

Customer Service

Staff received praise for being friendly and accommodating, but there were also complaints about rude management and poor handling of customer issues.

Cleanliness

Some reviews highlighted cleanliness in the dining area and restrooms, while others reported unsanitary conditions.

Wait Times

Several customers expressed frustration with long wait times, even when orders were placed in advance.
  • JM
    Jejuan Murray
    2 days ago
    5.0
    This place is always clean, food is always fresh and made perfectly, and the staff are ALWAYS friendly!! I was recently waiting over 5 minutes for an order I placed online. Unprovoked, one of the staff asked if I wanted a drink on the house as a kind gesture. It was VERY sweet of him to ask and I appreciate the attention to customers in their establishment. Thank you, V Gentlemen!
  • BB
    Brant Barnett
    Nov 11, 2025
    1.0
    Had 2 hairs in my fries.. disappointing.
  • CM
    Cherie Moore
    Sep 9, 2025
    5.0
    My burger was amazing. The fries are so good
  • AP
    Alex Pietrarosso
    Jun 12, 2025
    3.0
    Food is great but what's not cool is how long I have to wait even when ordering 15 minutes in advance on the app.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.