Chipotle Kenosha is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Mixed reviews on food quality; some customers enjoyed the freshness and flavor, while others reported issues with portion sizes, undercooked rice, and even bugs in their food.
Service Issues
Frequent complaints about unprofessional and rude staff, slow service, and incorrect orders, leading to customer frustration.
Cleanliness
Concerns about cleanliness in the restaurant, with reports of dirty tables and food prep areas.
Pricing Concerns
Customers expressed dissatisfaction with portion sizes relative to prices, feeling that they were not getting good value for their money.
JS
Joe Stuecken
Jan 5, 2026
1.0
Worst service ever!!! I was supposed to pick up an online order at 6:50pm. It is now after 7:30pm and still waiting. They have run out of chicken 2 times since I’ve been here. Meanwhile there are 4 employees (including a manager) sitting around playing on their phones.
JM
Jeffery Miller
Dec 30, 2025
5.0
Good food in a busy area. Its hard to get out of parking lot if you turn left due to Costco traffic.
KM
Keyvaun McCraney
Dec 28, 2025
5.0
I truly love this chipotle I ordered 2 burritos and a bowl i arrived 20 minutes late and my food was still warm after my 12 minutes drive home the burritos were beyond delicious there was flavor in every bite not a single ingredient apart from the other everything in one great mix and the bowl oh my lord the meat melted in my mouth and everything was cooked to perfection not to mention still warm after however long it took me to eat my burrito truly this place is the best
RM
Rose Marshall
Dec 22, 2025
2.0
Placed an online order for 1:10.
I got my food and it was ice cold
Tried to call nobody answered the phone
PR
Percy Reed
Dec 1, 2025
1.0
i come to this chipotle regularly and for some reason recently they have been rushing me so fast i feel like an inconvenience for getting food at a. fast food place ?? i was the only person in line and they kept snapping questions at me and when the man adding my salsas accidentally added a Bunch of corn when i asked instead for more sour cream (very politely, mind you, i work in food service so im always as polite as can be) he acted like i'd ruined his entire day and chucked the bowl in the trash like it'd killed its mother when i asked for it to be remade. continued to even more rudely snap at me if i needed anything else while huffing and making my order (attempting at one point to cut me off before i could ask for lettuce to tell me i was done) and then threw the bowl onto the check out counter. all i had wanted was a little more sour cream on my bowl and i was treated like i had personally insulted him. very rude and unprofessional behavior.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Kenosha?
Chipotle Mexican Grill in Kenosha is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Pleasant Prairie, WI?
It is located at 9370 76th St, Kenosha, Pleasant Prairie, WI 53158, USA.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle Kenosha offers both in-store pickup and delivery services.
How can I order Chipotle online for pickup or delivery?
You can order online through their website or mobile app using the Chipotle app or at https://order.chipotle.com/.
What kind of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill support any rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What are some nearby hotels where visitors can stay when visiting Chipotle in Kenosha?
The Holiday Inn Express & Suites Pleasant Prairie / Kenosha is nearby and provides convenient lodging for visitors.
Are there other dining options near Chipotle Mexican Grill in Kenosha?
Yes, nearby dining options include Five Guys, Potbelly Sandwich Shop, MOD Pizza, Chick-fil-A Pleasant Prairie, and Corner Bakery Cafe.
Where can I find health and wellness services near Chipotle in Kenosha?
Nearby you will find Cute Nails & Spa, European Wax Center, Massage Envy - Pleasant Prairie, and Kenosha Occupational Medicine Clinic for various health and wellness services.
What payment methods and services does Chipotle Kenosha accept?
They accept credit cards, offer gift cards, catering, online orders, and delivery through multiple platforms including marketplace delivery.