Taco Bell / KFC

3.3
490 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 95 E. Business Highway 151 in Platteville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
95 E. Business Highway 151, Platteville, WI
53818, United States

Hours

Reviews

3.3
490 reviews
5 stars
134
4 stars
126
3 stars
89
2 stars
50
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, with some experiences taking nearly an hour.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several customers noted that the food was often cold, soggy, or lacked proper ingredients, leading to disappointment.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and issues with the overall cleanliness of the restaurant.
  • SS
    Sara
    5 days ago
    5.0
    This restaurant has really turned around. Carla has made this plus super amazing and makes me want to keep coming back!
  • KG
    Katrina Gleason
    Nov 10, 2025
    3.0
    I'd seen others comment that staffing was an issue at this location but thought it was a one day occurrence. We stopped at lunchtime and the drive through line was around the building. We went inside to find a couple workers and 1 lady trying to run the show. She was polite with customers and apologized profusely for delays. The rest of the staff didn't seem to care either way. It took a good 20 minutes for 2 kids meals and a sandwich meal. Food was what we expected but we will probably avoid this location in the future unless there is no one else there. I hope they hire help because the lady was a Rockstar but needed better staff.
  • HK
    Hanna Kitelinger
    Oct 21, 2025
    3.0
    Ordered from there and got the 7$ lux box and 2 crunch wraps. Food was fine. Hard shell tacos were very stale.! Not sure if the workers didn’t know or just didn’t check. But just letting others know there hard shells are stale.
  • IA
    Ian Andersen
    Oct 19, 2025
    1.0
    Always takes over 15 minutes for an order. Most recently I and many others were not even answered in the drive through line after waiting for a long while.
  • AS
    Alyssa Szymanski
    Oct 5, 2025
    1.0
    I went a couple months ago and ordered Taco Bell and kfc. My boyfriend got a three piece tender meal and they gave us two tiny pieces of bone in meat. They also forgot the sour cream, and queso I paid for. Then I went yesterday for Taco Bell, because the kfc side was closed I guess. I had a group with me so I went to the lobby and the door was open, and they looked at me weird and said “the lobby’s closed” there was no sign, so i don’t know how I was supposed to know that. Then we went to the drive thru to order and in the middle of my order the lady answers the phone and doesn’t respond for five minutes. She then comes on again and makes me repeat my whole order. (I don’t know why she was answering the phone considering I saw several people in there when I walked in) I tried to order a fruit punch freeze because it was on the sign and she gives me attitude and tells me “we don’t have that” I told her it was on the sign but okay. Then I told her I have another order, (there was four of us in the car, and the whole reason we wanted to go inside was because we had separate orders) she then says “we’re really busy and we don’t usually allow more than one order” there were two cars in-front of me there was no way you were that busy and if your lobby is going to be closed you should absolutely allow more than one order. So I told her to just cancel the order and I left. No one should be spoken to the way I was spoken to.

Frequently Asked Questions About Taco Bell / KFC

What are the drive-through hours for Taco Bell at 95 E. Business Highway 151 in Platteville?

The drive-through is open daily from 10:30 AM to 11:00 PM.

What are the dine-in hours at this Taco Bell location?

Dine-in hours are from 10:30 AM to 9:00 PM every day of the week.