Jimmy John's

4.1
203 reviews

About

Sandwich Restaurant

Location

Jimmy John's
105 E Main St, Platteville, WI
53818, United States

Hours

Reviews

4.1
203 reviews
5 stars
125
4 stars
32
3 stars
13
2 stars
13
1 star
20

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the sandwiches, with many highlighting specific favorites.

Service Issues

Several reviews noted poor customer service experiences, including rude staff and order mistakes.

Speed of Service

While many appreciated the fast service, there were complaints about slow delivery times and order preparation.

Cleanliness

The location was often described as clean, contributing positively to the overall dining experience.

Inconsistency

Frequent reports of incorrect orders and lack of attention to special requests were noted, indicating a decline in consistency.
  • VW
    Valerie Wood
    Dec 4, 2025
    5.0
    Clean, fast, and tasty. I only wish the sitting area was warmer. It was cold outside and the draft was quite chilly.
  • AC
    Austin Cowell
    Dec 4, 2025
    5.0
    Very good customer service and employees! got a delicious(very fresh) sub, I think even jimmy himself would be proud of this location
  • AB
    Alexander Brown
    Nov 16, 2025
    2.0
    Ordered three sandwiches for pickup. When I got home, I realized I had only received one. In place of the other two, I got a random wrap and nothing to replace the third item. Very disappointed — I won’t be ordering again.
  • JB
    John Bender
    Sep 29, 2025
    5.0
    If you guys don’t raise the price on your sandwiches I may gain weight. It’s a sacrifice I’m willing to make. Arguably the best Jimmy Johns I’ve been to and only had nice interactions with customers and staff. See ya in 2 days.
  • DF
    Danilo Farjath
    Aug 16, 2025
    1.0
    We arrived at this place about 5 minutes before closing, and unfortunately, the cashier treated us very poorly. She served us with a bad attitude, in a very dismissive way, and even started cursing to herself after attending to us. I imagine she was frustrated because it was late and she wanted to go home, and I understand that. However, this is not the right way to treat a customer.