Dunkin'

3.9
425 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Platteville, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
245 East Business Highway 151, Platteville, WI
53818, United States

Hours

Reviews

3.9
425 reviews
5 stars
216
4 stars
85
3 stars
51
2 stars
22
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and disrespectful service, with many expressing dissatisfaction with staff attitudes and order handling.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Several customers noted that the store, particularly the bathrooms, were not clean, which detracted from their overall experience.

Staff Performance

While some employees received praise for their friendliness and efficiency, many reviews indicated that staff appeared overworked and poorly trained.

Product Availability

Customers frequently complained about the store being out of popular items, which contributed to dissatisfaction with their visits.
  • TT
    Tamarae towns
    1 day ago
    5.0
    I wish I’ve asked for her name but get too nervous lol, but she has bright blonde hair, braces and always has her nails really cute. Shes complimented me everytime I’ve had her at the drive thru. She is so smiley and just the sweetest girl ever. Wish I asked her name she needs a raise.
  • AJ
    Aye_Rae_Rae Jones
    Dec 17, 2025
    5.0
    Amazing place with amazing people🫶🏻
  • JB
    Jeff Bussan
    Dec 13, 2025
    1.0
    Purchased an ice cream cone and there no ice cream in the cone and about a half of a scoop on top. Also the pop machine was out of service. Won't be back
  • SR
    Sarah Rewey
    Nov 23, 2025
    1.0
    THEY forgot 2 sandwiches, when I called back about it, they want me to wait in another 30 minute long line on a sunday morning, while they closed their lobby. When we already paid and they cant refund, yet we cant wait in another line and still havent eaten. BUT they LITERALLY could simply walk the food THEY forgot, outside. But theyre rude on the phone with paying customers and disrespectful, even when it comes to their mistakes. Altogether their workers dont put enough thought in before handing food to the buyer. If you go to this dunkin, DOUBLE CHECK you got EVERYTHING you ordered. Because they dont like to comply with customers.
  • TW
    Tim Wirt
    Nov 14, 2025
    2.0
    Prob the 4th or fifth time now Ive been disapointed with this places employee service. This evening tipped my trigger. Apon activating an offer in the app that clearly states the offer would be applied with a qualifying drink purchase. I purchased a signature Medium Iced mocha Latte. Apon arriving at the drive up menu im told to please wait. Well, one care in front of me turned into about a 3 min wait. Ok, nothing much to complain about there. I asked the lady if the offer is on my mobile order and she stated that it was not. I said could you please put it on for me as it was a free piece of their Pumpkin loaf with icing that came with a drink purchase. She said I can't change a mobile order. I said ok, could I still get my item co sidering it is free already regardless. She more the less tells me no I can't. I told her the item is free regardless whats the problem? Said I would have to reorder again. I said whatever and drove to the window. I than showed her the offer on my phone thru the Dunkin app.she instantly came back with I dont even have that app so I can't do anything. 3 women standing at the window working. I get my mocha and notice right away there is nowhere near the amount I regularly get with a medium drink. Half way outta town I finally get a sip of my beverage and I can taste absolutely NO coffee whatsoever. If it ain't a pissy attitude when I ask for a bigger straw on my beverage, or clearly noticing my beverage dont have the usual toppings it typically does. I show up one of the times the coffee is sorely needed and this employee wants to play games because I questioned an offer in there app. Why couldnt you have just gave me the slice of pumpkin loaf that was clearly offered with a drink purchase I wonder?

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Platteville, WI?

Dunkin' is open daily from 5:00 AM to 10:00 PM.

Where is the Dunkin' located in Platteville?

It is located at 245 East Business Highway 151, Suite 100, Platteville, WI 53818.