Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and poor order accuracy.
Food Quality
Food quality is inconsistent, with reports of cold, poorly prepared items and complaints about incorrect orders.
Cleanliness
Multiple reviews mention unsanitary conditions in the dining area and restrooms, indicating a need for better cleanliness standards.
Speed of Service
Customers frequently express frustration with long wait times in both the drive-thru and dining area.
Positive Experiences
Despite the negatives, some customers highlight enjoyable ice cream treats and specific staff members who provide excellent service.
LA
Lori Anderson
Jan 3, 2026
5.0
Great customer service! Jesus did a great job! Very friendly and helpful! Food was great! They even have a dairy free dilly bar that tastes amazing!!
SS
sara smith
Nov 4, 2025
5.0
i love the food but the ppl are nonchalant!
CM
Christina Molle
Jul 23, 2025
1.0
Very rude young lady taking orders.the coney dogs are very salty, she forget my ranch sauce and the tables were very dirty. I think I’ll pass on dairy queen from now on. Oh and $39.99 for an ice team cake?? That’s crazy talk