Wendy's

3.7
648 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2050 Silvernail, Pewaukee, WI
53072, United States

Hours

Reviews

3.7
648 reviews
5 stars
265
4 stars
160
3 stars
93
2 stars
38
1 star
92

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or stale food, while others praised the freshness and taste.

Service Experience

Service quality varied significantly; some customers highlighted friendly and helpful staff, while others encountered rude or unhelpful employees.

Cleanliness

Multiple reviews mentioned cleanliness issues, particularly in the dining area and restrooms, affecting overall customer satisfaction.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Management

Some customers praised specific managers for their excellent service, while others criticized management for poor staff training and operational issues.
  • SP
    Sarah Proeber
    Jan 5, 2026
    5.0
    Rodney was the absolute best! We walked in for a quick birthday dinner and made friends with the best employee - Rodney! He brought our son so much joy on his school night birthday. We could’ve have asked for a better visit! Now all the kids want to make Rodney cards to mail to Wendy’s! So blessed to have been so welcomed by the hospitality of Rodney and his crew. Thank you for making it a wonderful night for our son on his special birthday dinner!
  • KK
    Katie Katie
    Dec 31, 2025
    5.0
    The only wendys location I choose to go to now. :) the staff is always kind and the food is correct and fresh each time! Nicely done staff!!
  • JR
    John Ruiz
    Dec 14, 2025
    5.0
    Quick
  • LS
    Lisa Scheunert
    Dec 3, 2025
    5.0
    I just had the BEST loaded bake potato.. Chili, cheese thick cut Bacon, sour cream, butter, pepper. They didn't skimp. Plenty of chili and cheese and Bacon. I added the rest. The gentleman that handed me the order was kind and considerate. Eye contact and a smile. I love this Wendy's. GREAT FOOD, GREAT TEAM! Always nice to me. OUTSTANDING JOB. THANK YOU! A+
  • NB
    Nick Buller
    Nov 17, 2025
    1.0
    I ordered on DoorDash and they had they entirely wrong food in the bag with my receipt. I called to ask for a refund and the person talking said “just call DoorDash and tell them it was our fault. Maybe you can get it remade if you come in another day”

Frequently Asked Questions About Wendy's

Is Silvernail Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 2050 Silvernail, Pewaukee, WI?

The drive-thru is open daily from 6:30 AM to midnight.