Jimmy John's

2.6
161 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1890 Meadow Ln, Pewaukee, WI
53072, United States

Hours

Reviews

2.6
161 reviews
5 stars
47
4 stars
14
3 stars
10
2 stars
15
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several noting a lack of greeting and acknowledgment upon entering.

Delivery Issues

Numerous reviews highlighted poor delivery times, with many customers experiencing delays of over an hour and incorrect orders.

Food Quality

While some customers enjoyed the sandwiches, there were frequent complaints about incorrect orders and unsatisfactory food preparation.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Staffing Problems

Customers noted that the location often appeared understaffed, leading to slow service and long wait times.
  • MH
    Mike Howell
    Dec 27, 2025
    1.0
    The service was terrible! Very rude to my fiance. No ice, and impolite when we notified them. Acted as if we should know our food was done without telling us. Then we're very impatient telling us that it was ready.
  • ML
    Marla Luedke
    Dec 5, 2025
    5.0
    I order from JJ’s all the time and wanted to give a tip to the sandwich makers. I called the one I order from the most-Watertown Rd. Avery was the guy that answered and he let me know that their delivery person didn’t show up so he didn’t know when it would be delivered. I gave him my sandwich order and he delivered it himself! And the sandwiches he said he made himself & they were perfect. He even threw in a cookie! Thanks for making my day Avery! P.S. Jimmy John’s should make it easier to tip their employees for their service.
  • KC
    Kathryn Connor
    Nov 27, 2025
    1.0
    Gross. Pick a different location. I won’t return.
  • JP
    J P
    Nov 20, 2025
    1.0
    Food is ok but boy do these guys really hate their customers. Usually they don't greet you at all and just stare at you when you come in. After all how dare you enter this establishment and want to purchase something. Been here many times since it is near my work always the same experience.
  • ET
    Emma Tiarks
    Nov 18, 2025
    1.0
    Poor delivery time. Will request a time frame and they will be 15 minutes late. Uses uber to deliver which may be the problem