Order Accuracy
Many customers reported frequent issues with incorrect orders, especially in the drive-thru and mobile app orders.
Customer Service
Feedback on staff attitudes was mixed; while some praised friendly service, others experienced rudeness and poor customer interactions.
Food Quality
Several reviews mentioned inconsistent food quality, with some customers experiencing undercooked items or food that made them feel unwell.
Speed of Service
Service speed varied significantly, with some customers noting prompt service while others faced long wait times.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.