Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, long wait times, and rude staff interactions.
Order Accuracy
Many reviews highlighted consistent issues with incorrect orders, missing items, and poor food quality.
Cleanliness
The dining area and bathrooms were often described as dirty and unsanitary.
Management Issues
Several customers noted a lack of effective management, leading to disorganization and poor employee performance.
GL
Gerald Labrec
Dec 14, 2025
2.0
Drive thru, terrible, forever waited, then we got the wrong stuff. Pretty sad with what these kids get paid to work there nowadays and they can't even get an order right
KR
Kate R
Dec 12, 2025
1.0
The worst experience ive ever had, terrible terrible service, i sat at the register waiting in line for 15 minutes while there was workers just sitting and chatting by the take out orders and they both saw me and continued to chat on top of that when i did get to order the worker said "what do you want." like are you kidding me?? And then when i recieved my food at my table i totally forgot to ask for ketchup so i asked the worker if i could get some and that i was really sorry for the inconvience and she scolded me and said i shouldve asked for some when ordering and said that it was an inconvience and that i was being rude for asking. My jaw was literally on the ground and the cherry on top was that me and 4 of my friends ALL got food poisoning that day and the next and yesterday my friend hannah who didnt eat with us the week prior also got food poisoning. I have never experienced such pain while on the toilet. So if youre in the area and want to eat somewhere literally eat anywhere else than this hellhole of a mcdonalds
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Wabi Stucki
Dec 12, 2025
1.0
Went there to get a large 10 piece nugget meal with a regular coke and had the fries missing, the nuggets were cold and stale and given the wrong soda. My fiance got a double quarter pounder meal large with a diet coke and he was given the wrong soda. It is very dangerous for someone with diabetes given a regular soda with all that sugar. They never get orders right and their food is always cold. Too many little high school kids working who dont care about anything but goofing off inside. Drive through lines are always long with a long wait just to place a order. Definitely dont recommend this mcdonalds for anyone.
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Allie K
Dec 10, 2025
2.0
Longest wait time of any McDonald’s I’ve ever been to. Doesn’t matter if there’s 1 person in front of you, it will somehow take them 45 minutes to make a single item. Half of their menu is usually unavailable and the dining room is never open. When it is, it’s absolutely filthy. This location should close permanently if staffing is such an issue. Instead of having three poorly run locations, downsize to one that actually functions.
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Zachery Bentancur
Dec 5, 2025
1.0
Probably one of the worst McDonald's I've ever gone to.
I placed an order inside to dine in; they gave it to me to go, which I'm not even mad about.
However, I waited 12 minutes for my order - got cold fries and a cold sandwich.
Perhaps the worst part was the customer service.
If you're in Oshkosh, I recommend heading to any other restaurant - McDonald's is losing it's touch.
Never again.