Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.9
244 reviews
5 stars
133
4 stars
45
3 stars
18
2 stars
16
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently mentioned slow service and long wait times for orders, both for delivery and in-store.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
While many customers praised the taste and freshness of the sandwiches, some reported issues with stale ingredients and poor preparation.
Customer Service
Mixed feedback on staff friendliness and helpfulness, with some customers noting a lack of engagement or acknowledgment.
Cleanliness
Some reviews highlighted cleanliness issues in the restaurant, particularly in the bathrooms.
- GVGaoliag Vang6 days ago5.0tldr: jj delivered to me when i got into a car accident omw to pickup i love you jimmy johns!! i ordered to pickup in store around 8pm and as i was omw there from work.. KABOOM 💥 i got into a car accident 😓 and ik jj closes at 9 and i didn't know if i would make it since i was still waiting on the cops. then i called jj and i tell her my sob story and she was so kind enough to deliver it to me!! that made me so emotional i cried and i will order from here forever <3 thank u thank u thank u!!!!!
- MCMadilyn CrippsDec 29, 20251.0I work 4 min from this location and am unable to leave or I’d do pickup. The worst delivery service from any JJ I’ve ordered from. 1 hour to deliver on average and when they miss something I’m told to call uber eats about it even though I order through jimmy johns.
- MSMichael SteinfestDec 22, 20255.0What took you so long
- RKRobert KlimeckNov 15, 20253.0The waiting for almost an hour and while putting delivered just to have to wait even longer because it hasn't been delivered is getting frustrating and needs to get fixed. DO NOT MARK DELIVERED IF YOU HAVE NOT DELIVERED IT!
- KOKristine OlofsonJul 23, 20251.0Just spent $75.00 on 4 subs. They charge extra for cheese. Not included? We are in Wisconsin! Subs were okay, but not worth the price.