Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Oshkosh, WI. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
While many customers praised the food as delicious, there were several complaints about food quality, including issues with overcooked items and missing ingredients.
Service Experience
Customer service received mixed reviews; some praised the staff for being friendly and attentive, while others reported poor service and long wait times.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, which detracted from the overall experience.
Order Issues
Multiple customers experienced problems with their orders, including incorrect items, missing breadsticks, and issues with mobile orders.
MM
Mason
Dec 31, 2025
5.0
Really good! service was great,food was delicious and it was nice and quiet we got our food really fast loved it!
AN
Amy Neyhard
Dec 27, 2025
4.0
Kara was an outstanding employee. We observed her cleaning windows without being told.
TT
Thomas Thielman
Dec 22, 2025
5.0
I was very happy with the generous amount of sauce on the pasta. The breadsticks were yummy is always!
SH
Samantha Henkel
Dec 14, 2025
5.0
We ordered delivery through the Fazoli's app which then was sent to a 3rd party delivery service.
After almost an hour, I called the store to make sure that the order was received. They advised that the order was received and was done, but they were waiting for a driver.
I waited about 30 minutes and called Fazoli's back to cancel the order as it had been over an hour and a half since we ordered and we still did not have our food, but I understood it was not Fazoli's fault for this.
Matthew was kind enough to offer us coupons to use for a later date due to the inconvenience. I thanked him and anticipated for our food to come the next day. Shortly after Matthew called letting me know that the driver arrived, they were re-making our food so it was fresh and also provided the coupons he mentioned before.
BS
Brittni Stormer
Dec 7, 2025
1.0
Went to this location about a month ago, got charged for my initial meal, looked at my bank statements and got charged again 2 days later the same price so I got charged twice for one meal. I have called multiple times and was told it was an issue with their card processor and that they had multiple people contact them with the same issue. They took down my information and said that I should get a refund on my card, but a month later still nothing. I called again to see what was going on with the situation and basically gave me the same ring around and took my information again and still no refund. My meal that was $34 turned into being $68 because I can’t seem to get my refund back of the $34. I asked if I could just get my refunded money back to me in cash cause I’m sick of this ring around and said they can’t do a cash refund but they could give me some free coupons for some appetizers, I want my money back not “free coupons” I don’t recommend coming here unless you wanna pay double the cost.
What type of cuisine does Fazoli's in Oshkosh, WI specialize in?
Fazoli's specializes in fast, fresh Italian cuisine, offering hearty, value-packed dishes including pasta, pizza, and their signature unlimited garlic breadsticks.
What are the regular opening hours for Fazoli's Oshkosh location?
Fazoli's is open daily from 10:30 AM to 10:00 PM for dine-in and drive-through services.
Does Fazoli's offer drive-thru service?
Yes, Fazoli's Oshkosh location has a drive-thru available every day from 10:30 AM to 10:00 PM.
Can I order food for delivery or pickup from Fazoli's?
Is Fazoli's Oshkosh location accessible for people with disabilities?
Yes, the restaurant has wheelchair accessible entrances, parking, and seating, as well as high chairs for children.
What payment options are accepted at Fazoli's in Oshkosh?
Fazoli's accepts American Express, Discover, Mastercard, and Visa for payments.
Does Fazoli's offer a kid's menu and family-friendly amenities?
Yes, Fazoli's offers a kid's menu, high chairs, and welcomes families, making it a family-friendly dining option.
Are there other food establishments near Fazoli's Oshkosh?
Nearby food options include Firehouse Subs, a sandwich shop and fast food restaurant, conveniently located for a quick bite before or after your visit to Fazoli's.
What nearby services can I use when visiting Fazoli's Oshkosh?
Near Fazoli's, there's a UPS Access Point location for convenient shipping or package pickup, making it easy to combine errands with your dining experience.
Are there any health and medical facilities near Fazoli's Oshkosh?
Yes, multiple health providers such as Ascension Medical Group Wisconsin on Koeller Street and several doctors and nurse practitioners are nearby, which can be convenient if visiting for medical appointments and grabbing a meal.