Dunkin'

Reviews

• MU

  Madison Umansky

  Nov 15, 2025
  2.0
  No reason that we needed to wait for almost 20 minutes for two drinks and I needed to be at work at a certain time and they weren't even busy at all. My mom and I aren't coming to this dunkin anymore
• AC

  Aurora Carlson

  Nov 7, 2025
  1.0
  Every time I order from here my order is wrong. They never have the donuts they say they do, and my drinks are always made wrong. Today I ordered a refresher with sparkling water and it was made with milk. There never fails to be an issue when I go to this location.
• CC

  CaSandra

  Nov 2, 2025
  1.0
  My family and I changed our dinner plans from FDL to Oshkosh so we could try the new dubai chocolate Sundae afterwards. I ordered a regular ice cream and then ordered the dubai Sundae. The guy working said he would have to ask his manager how to make it but that shouldn't be a problem. Well, it was. They didn't have the pistachio dubai icecream out so the young man went to look for it at the direction of the manager. About 5 minutes later he comes out and says he can't find it because of how the freezer was stocked . I explained how we changed out dinner plans to specifically come and try the new dubai Sundae. The manager was busy with the drive through and did nothing to help find the icecream. He actually seemed very annoyed by my ordering it even though its the new flavor of the month. Basically said too bad. So I had asked what they would have done had I placed a mobile order? The manager then replied back that he would have had to go find the ice cream then. I stated to him that because I was in the building ordering he didn't have to go find it?? At this point I was paying for the regular ice cream we ordered when the manager said that he could go find it but I'd have to wait longer. I told him forget it since I was already paying. I left extremely disappointed and upset with the lack of customer service provided, even after I stated how we changed our dinner plans so we could come and try the ice cream. This isn't the first negative experience I've had at this location but it will definitely be my last as I will not be going here anymore.
• AB

  Alan Broderick

  Nov 1, 2025
  1.0
  Had to wait 25 minutes just to get a cup of coffee and then they got the order wrong and had to ask me four different times on what it was
• JT

  Jeff Thurber

  Oct 29, 2025
  1.0
  Never again. This location is utterly asinine to order from. So much so, that I got in thr habit if ordering my drink 15 minutes ahead of time. In the time it takes me to chase a 2 year old, put his jacket on, buckle him up, drive him to daycare, drop him off and then drive to pick up my coffee...you'd think the ticket could at least leave the printer. Almost 20 minute ticket times is the amount of time it takes to serve appetizers, salads and dessert at a restaurant. It wouldn't be as bad if they acknowledged your existence when you walk in or when you've stood there for 5 minutes with no interaction watching each and everyone one of them be about as pokey as a person could be at work. Knees to chest and hustle people, greet your customers with a smile or don't do the job. You lost a daily customer today.

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