Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Cleanliness
Many reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and bathrooms being a common complaint.
Food Quality
While some customers enjoyed the food, there were consistent complaints about incorrect orders, overcooked items, and overall mediocre quality.
Positive Staff Interactions
Despite the negative feedback, several customers praised individual staff members for their kindness and helpfulness, indicating some positive service experiences.
LS
Leslie Schultz
4 days ago
1.0
The guy taking my order wasn't willing to take my coupon and it wasn't expired. I will not come back because he was unprofessional and so was the manager on duty. I went Culver's after that and they took my coupons just fine! You lost a customer! The hospitality and customer service has lacked in the last year. You did better during covid shut down! Won't be back!!!
EH
evelett hatch
Oct 28, 2025
1.0
They gave me the completely wrong burgers and there wasn't any cheesecake pieces in my cheesecake blizzard. This is the second time I have been here with issues. Won't be coming back.
GK
gabe killian
Sep 7, 2025
5.0
Honestly the best tenders and ranch I've ever had. Good burgers and ice cream too. The inside is a bit unkept but not so bad you can't enjoy a meal inside
KM
Kim M
Aug 26, 2025
1.0
Can't get an order correct for anything. The ability to make a proper cone won't ever happen, they look like 2 year olds make them. Staff is rude also.
AB
Alyssa Bassett
Aug 13, 2025
5.0
A HUGE shout out to Brandon, he was wearing a red shirt and a hat, got half way to DQ when I realized I forgot my wallet and all I had on me was a $10. O was wanting to get my 9 year old daughter a kids meal. When I got there the meal was more than what I had and I had to cancel the blizzard I ordered. Brandon said if he could he would’ve bought it and I assured him that’s kind but not necessary. Ask me to pull forward and a few minutes later came to the car with my daughter’s meal and a blizzard. He told me he was able to get an approval from his manager and wanted my daughter to enjoy it. Brandon, you’re AWESOME buddy! Thank you for making my daughter’s day! She devoured the blizzard! YOU ROCK BUDDY! Give him a raise management. FOR REAL!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular opening hours for Dairy Queen Grill & Chill in Oshkosh?
Dairy Queen Grill & Chill in Oshkosh is open daily from 10:00 AM to 10:00 PM.
Are there any holiday closures or special hours at this Dairy Queen location?
Yes, it is closed on holidays such as November 27, December 25, January 1, April 5, and July 4. On December 24 and December 31, it operates from 10:00 AM to 4:00 PM.
What types of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQ Cakes.
Does this Dairy Queen location have amenities suitable for families with children?
Yes, they offer family-friendly amenities including booster seats, high chairs, wheel-chair accessibility, outdoor seating, and restrooms.
Can I order ahead or get deals through an app for this Dairy Queen?
Yes, you can download the Dairy Queen app for exclusive deals and enjoy mobile ordering and rewards.
Is there a drive-thru service available at Dairy Queen Grill & Chill on Taft Ave?
Yes, this location offers a drive-thru service for convenient ordering and pick-up.
Where is Dairy Queen Grill & Chill located in Oshkosh?
It is located at 1825 Taft Ave, Oshkosh, WI 54902-3222, USA.
What nearby medical facilities are close to Dairy Queen on Taft Ave?
Nearby medical facilities include Catalpa Health, Orthopedic & Sports Institute of the Fox Valley, Urgent Care Physicians, Advanced Physical Therapy & Sports Medicine, Concentra Urgent Care, Chiropractic Health, Dudley Family Dental, and OakPark Dental.
Are there any restaurants or dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include another Dairy Queen, Ponderosa Steak House, Los Rivera's Mexican Grill, and Los Compadres American Restaurant.
What nearby businesses might be useful to visit before or after enjoying a meal at Dairy Queen?
Nearby businesses include Aegis Financial and Northwestern Mutual for financial advising, Herrling Clark Law Firm for legal services, as well as Maple Court Apartments for accommodation.