Dairy Queen Grill & Chill

3.6
717 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1825 Taft Ave, Oshkosh, WI
54902-3222, United States

Hours

Reviews

3.6
717 reviews
5 stars
274
4 stars
188
3 stars
92
2 stars
52
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Cleanliness

Many reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and bathrooms being a common complaint.

Food Quality

While some customers enjoyed the food, there were consistent complaints about incorrect orders, overcooked items, and overall mediocre quality.

Positive Staff Interactions

Despite the negative feedback, several customers praised individual staff members for their kindness and helpfulness, indicating some positive service experiences.
  • LS
    Leslie Schultz
    4 days ago
    1.0
    The guy taking my order wasn't willing to take my coupon and it wasn't expired. I will not come back because he was unprofessional and so was the manager on duty. I went Culver's after that and they took my coupons just fine! You lost a customer! The hospitality and customer service has lacked in the last year. You did better during covid shut down! Won't be back!!!
  • EH
    evelett hatch
    Oct 28, 2025
    1.0
    They gave me the completely wrong burgers and there wasn't any cheesecake pieces in my cheesecake blizzard. This is the second time I have been here with issues. Won't be coming back.
  • GK
    gabe killian
    Sep 7, 2025
    5.0
    Honestly the best tenders and ranch I've ever had. Good burgers and ice cream too. The inside is a bit unkept but not so bad you can't enjoy a meal inside
  • KM
    Kim M
    Aug 26, 2025
    1.0
    Can't get an order correct for anything. The ability to make a proper cone won't ever happen, they look like 2 year olds make them. Staff is rude also.
  • AB
    Alyssa Bassett
    Aug 13, 2025
    5.0
    A HUGE shout out to Brandon, he was wearing a red shirt and a hat, got half way to DQ when I realized I forgot my wallet and all I had on me was a $10. O was wanting to get my 9 year old daughter a kids meal. When I got there the meal was more than what I had and I had to cancel the blizzard I ordered. Brandon said if he could he would’ve bought it and I assured him that’s kind but not necessary. Ask me to pull forward and a few minutes later came to the car with my daughter’s meal and a blizzard. He told me he was able to get an approval from his manager and wanted my daughter to enjoy it. Brandon, you’re AWESOME buddy! Thank you for making my daughter’s day! She devoured the blizzard! YOU ROCK BUDDY! Give him a raise management. FOR REAL!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the regular opening hours for Dairy Queen Grill & Chill in Oshkosh?

Dairy Queen Grill & Chill in Oshkosh is open daily from 10:00 AM to 10:00 PM.

Are there any holiday closures or special hours at this Dairy Queen location?

Yes, it is closed on holidays such as November 27, December 25, January 1, April 5, and July 4. On December 24 and December 31, it operates from 10:00 AM to 4:00 PM.