Many reviews highlighted the restaurant's poor cleanliness, with dirty tables and unsanitary conditions noted frequently.
Food Quality
While some customers enjoyed the food, there were consistent complaints about incorrect orders and food being overcooked or not fresh.
Positive Staff Interactions
A few customers praised specific staff members for their kindness and helpfulness, indicating that positive experiences do occur.
Ice Cream Quality
The ice cream received mixed reviews, with some customers enjoying it while others reported issues with melted or improperly mixed products.
SO
Sarah Olson
Feb 14, 2026
3.0
My mom called and asked if they had any ice cream cakes because it was my birthday today and she had a mishap with the cake at home. The person on the phone said there were three left and they weren’t willing to hold one. We got there and there were TONS left. Then they asked if my mom wanted it written on. She said yes… I’ll attach a picture. I’d say don’t quit your day job but I’m pretty this is his day job. We were slightly disappointed. Thankfully the cake will still taste good 🙄
MS
Michelle Steffen
Jan 29, 2026
5.0
It was after a basketball game in omro my child didnt eat much
LS
Leslie Schultz
Jan 8, 2026
1.0
The guy taking my order wasn't willing to take my coupon and it wasn't expired. I will not come back because he was unprofessional and so was the manager on duty. I went Culver's after that and they took my coupons just fine! You lost a customer! The hospitality and customer service has lacked in the last year. You did better during covid shut down! Won't be back!!!
EH
evelett hatch
Oct 28, 2025
1.0
They gave me the completely wrong burgers and there wasn't any cheesecake pieces in my cheesecake blizzard. This is the second time I have been here with issues. Won't be coming back.
GK
gabe killian
Sep 7, 2025
5.0
Honestly the best tenders and ranch I've ever had. Good burgers and ice cream too. The inside is a bit unkept but not so bad you can't enjoy a meal inside
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular opening hours for Dairy Queen Grill & Chill in Oshkosh?
Dairy Queen Grill & Chill in Oshkosh is open daily from 10:00 AM to 10:00 PM.
Are there any holiday closures or special hours at this Dairy Queen location?
Yes, it is closed on holidays such as November 27, December 25, January 1, April 5, and July 4. On December 24 and December 31, it operates from 10:00 AM to 4:00 PM.
What types of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQ Cakes.
Does this Dairy Queen location have amenities suitable for families with children?
Yes, they offer family-friendly amenities including booster seats, high chairs, wheel-chair accessibility, outdoor seating, and restrooms.
Can I order ahead or get deals through an app for this Dairy Queen?
Yes, you can download the Dairy Queen app for exclusive deals and enjoy mobile ordering and rewards.
Is there a drive-thru service available at Dairy Queen Grill & Chill on Taft Ave?
Yes, this location offers a drive-thru service for convenient ordering and pick-up.
Where is Dairy Queen Grill & Chill located in Oshkosh?
It is located at 1825 Taft Ave, Oshkosh, WI 54902-3222, USA.
What nearby medical facilities are close to Dairy Queen on Taft Ave?
Nearby medical facilities include Catalpa Health, Orthopedic & Sports Institute of the Fox Valley, Urgent Care Physicians, Advanced Physical Therapy & Sports Medicine, Concentra Urgent Care, Chiropractic Health, Dudley Family Dental, and OakPark Dental.
Are there any restaurants or dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include another Dairy Queen, Ponderosa Steak House, Los Rivera's Mexican Grill, and Los Compadres American Restaurant.
What nearby businesses might be useful to visit before or after enjoying a meal at Dairy Queen?
Nearby businesses include Aegis Financial and Northwestern Mutual for financial advising, Herrling Clark Law Firm for legal services, as well as Maple Court Apartments for accommodation.
Brand Certified Facts from Dairy Queen Grill & Chill
Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: