Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Customer Service
While some staff were praised for their friendliness, others were criticized for unprofessional behavior and lack of attentiveness.
Atmosphere
The restaurant's atmosphere received mixed feedback, with some noting cleanliness and a pleasant environment, while others mentioned disruptive behavior from children.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect food preparation.
GG
Genesis
1 day ago
1.0
I am not from Wisconsin, but I have family here. I ordered an online mobile order and I bought a mint Oreo blizzard along with some other blizzards but when I got home and opened the lid and started to eat the ice cream there was a hair in my ice cream. A coupon to "replace" the hair that was in my ice cream is funny to me. I live five states away with no DQs in the area at all.
GI
George Illetschko
Sep 29, 2025
3.0
I have been craving the German chocolate blizzard from Dairy Queen all day. I went in to order it & they can't make it anymore? Like mumy min had ordered that since the mid to late 1970s. I have been ordering it for myself since the late 1990s, & since my mom died I enjoy eating it every now & then. Large time I got it was before Covid, before my divorce. So I have been busy & finally wanting again. No such luck ! 😭
JJ
jzpate117
Sep 24, 2025
1.0
So me and my girlfriend ordered a oreo and a royal blizzard, and my girlfriend said it clearly about she said.Oreo and the royal cheesecakeThe lady repeated it once so we went and gotta order.It was the wrong order.So we went back around, we told him we wanted the royal strawberry cheesecake so lady gave us a prep talk about.She repeated the order twice, which she didn't, as she said, we're going to do it this once.And next time we will not make it again rude . first of all, that's not how you do talk too customer because I worked at dairy queen for a while.And even if a customer say something about their order wrong or what ever, you sit there and say sorry.And fix the order as soon as you can.Not with a smirky attitude and gave us a side eye and everything like that.Just it was just terrible service and this whole time, we were just genuinely nice, but she didn't have to give us this whole attitude about it
WK
William Keown
Sep 6, 2025
4.0
I went to Dairy Queen with my mom Friday night and she got a parfait. I got a banana split and I believe the pineapples on mine were rotten because they tasted like alcohol.
I told a lady named Ms. Jerry and she apologized then took my ice cream to be remade. She even offered me a double portion and called me sir. I really appreciate this customer service!
EB
Eleanor Brinsko
Aug 24, 2025
5.0
This is the best DQ in Oshkosh! Service, food, and experience are superior!
What are the operating hours for Dairy Queen Grill & Chill on weekdays?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Friday.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available for customers to enjoy their meals in the open air.
Are there facilities for families and young children at this Dairy Queen location?
Yes, the location offers booster seats, high chairs, family-friendly seating, and welcomes children.
Does Dairy Queen Grill & Chill have restroom facilities and wheelchair accessibility?
Yes, restrooms are available and the facility is wheelchair accessible to accommodate all guests.
Is Dairy Queen Grill & Chill open on public holidays?
The restaurant is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Day (Jan 1), April 5, and Independence Day (July 4). On Christmas Eve and New Year's Eve, it is open from 10:00 AM to 4:00 PM.
How can I order food online from Dairy Queen Grill & Chill in Oshkosh?
You can place an order for pickup through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/11598/.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Li Yangs Chinese Restaurant for Asian cuisine, Taco Bell for Mexican fast food, or Pizza Hut if you're in the mood for pizza. For shopping, Dollar Tree and Oshkosh Furniture Direct are close by.
Are there convenient services near Dairy Queen Grill & Chill, such as gas stations or ATM facilities?
Yes, nearby you will find gas stations and convenience stores like Mobil, Northside Mobil, bp, and R-Store, which also have ATMs such as Bitstop Bitcoin ATM.