Chipotle Mexican Grill

2.9
148 reviews
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About

Mexican Restaurant
Chipotle Oshkosh is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
440 S Koeller St, Oshkosh, WI
54902, United States

Hours

Reviews

2.9
148 reviews
5 stars
50
4 stars
16
3 stars
5
2 stars
16
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported inconsistent food quality, with issues such as small portions, cold food, and burnt items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of assistance, and unprofessional behavior.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and food areas.

Value for Money

Customers expressed dissatisfaction with portion sizes relative to prices, feeling that they did not receive good value for their money.

Mixed Experiences

While some customers had positive experiences with food and service, many others reported significant issues, leading to a polarized perception of the location.
  • EB
    Eleanor Brinsko
    5 days ago
    5.0
    Very friendly!
  • MS
    Martha Steinberg
    Nov 8, 2025
    5.0
    I normally don't do this but the situation i witnessed today hasn't sat well with me. I had gone in today to get some great food around 2:35 at the Oshkosh establishment and witnessed one of the young female employees scream at another with cussing, i don't even know who, I could not see them from where I was but it was appalling behavior. Im a 58 year old woman set in my ways of how i was raised in the world, I believe no employee should be screaming at another no matter the situation, and if that is how this employee conducts her work behavior then she should not be employed. If I ever see that kind of behavior again I will be calling corporate
  • TT
    Theodore twet
    Nov 7, 2025
    1.0
    The service was poor some of the staff had poor people skills. the portions are way undersized to what I'm used to from other Chipotle locations got like three pieces of meat a sprinkle of cheese and just a lot of rice. I will be avoiding this Chipotle location in Oshkosh Wisconsin.
  • LP
    Lane Pearson
    Oct 30, 2025
    1.0
    I was really looking forward to enjoying my burrito, but when I unwrapped it, I realized it was wrapped in the wrong paper. To make matters worse, I accidentally bit into my boyfriend's burrito instead of mine, and I was left disappointed. My own burrito was a letdownit had just a tiny pea-sized amount of meat and yet I still attempted to eat ju the inside of it and it was absolutely gross I could not even enjoy this meal, making it seem sparse and unappetizing. Unfortunately, there was no way to get in touch with the store to let them know about this mix-up, and it left me feeling extremely frustrated. I just wanted a satisfying meal, and instead, I ended up with a bad experience.
  • SD
    Sarah Dubinski
    Sep 27, 2025
    1.0
    I have been to this location many times but today was very different the staff looked absolutely miserable and not friendly at all we kept the conversation light because of that no smiles no manners nothing it was the most awkward I have ever felt ordering food . The beverage cooler in the front had long hair attached to the bottles and it was grimy and dirty. I even pulled a long hair off the coca cola bottle and showed the guy and said gross where he just stood there and didn't say anything. It was weird vibe for some reason . So we sat down to eat completely dead inside and the employees were just standing there trying not to stare while we ate nobody was talking. They just looked like statues and I felt weird to even eat inside. I have been a manager in food service before and instead of them standing there doing nothing why would they not have them cleaning tables and dining room; the nasty cooler literally anything?! So dumb! There's always something to clean in a restaurant !Their ladies bathroom toilet Despenser was falling apart someone replaced the toilet paper but never put the cover on there was some brown stains in the sink . Overall 0 stars on atmosphere and customer service is lacking big time. People need to be trained to fake it till you make it. I will never go hear again . I'd rather go to Qdoba .

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Oshkosh serve?

Chipotle Oshkosh offers customizable Mexican fast-casual food such as burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours for the Chipotle Mexican Grill located at 440 S Koeller St, Oshkosh?

The Oshkosh Chipotle is open every day from 10:45 AM to 11:00 PM.