Location.com logo
Brand Certified

Wendy's

3.5
(1460 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

9346 State Road 16, Onalaska, WI
54650, United States
(608) 781-5560
https://locations.wendys.com/united-states/wi/onalaska/9346-state-road-16
GoogleFacebookInstagramTwitterTikTok

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9346 State Road 16, Onalaska, WI
54650, United States

Hours

Reviews

3.5
1,460 reviews
5 stars
506
4 stars
355
3 stars
232
2 stars
127
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with many reports of rude or indifferent staff, long wait times, and frequent order mistakes.

Food Quality

Food quality is hit or miss, with some customers praising freshness while others report cold or poorly prepared items.

Cleanliness

The restaurant's cleanliness is often criticized, with reports of dirty bathrooms and unkempt dining areas.

Staffing Issues

Many reviews mention understaffing as a contributing factor to slow service and poor customer experiences.
  • SS
    Shawn
    Feb 7, 2026
    1.0
    Had an online order. I arrived before posted closing time, only to be told the restaurant was closed. Closing ti.e is 12am. I arrived at 1150pm, 30 minutes roughly after the order was placed. Very unhappy. Sont take orders if youre going to close early.
  • AS
    Anthony Sacher
    Feb 6, 2026
    5.0
    Well somebody did something right, food has improved a lot! Much fresher, and the heat was actually working! Mary was extremely nice great employee. Keep it up! If you have not checked it out in the last month I would. We went on a Tuesday night.
  • SH
    Samuel Hanson
    Nov 11, 2025
    4.0
    Good food friendly workers bummer that they don’t have the breakfast deal for veterans
  • JS
    Joseph Stromei
    Oct 27, 2025
    4.0
    The late night staff at the Onalaska Wendy's was refreshingly top notch!
  • JE
    Jeremiah Erickson
    Oct 14, 2025
    3.0
    Bathrooms were out of soap and nobody took care of that when I brought it up so I had to go to my vehicle to wash my hands with hand sanitizer. Food is not what it used to be, burger wasn't half as good as it was a year ago. Chili was still good but also not what it was a few years ago. Might stop going to this location, maybe it is the problem.
Read more reviews on Google

Frequently Asked Questions About Wendy's

What are the operating hours for Wendy's drive-thru in Onalaska, WI?

The drive-thru at Wendy's in Onalaska is open daily from 9:00 AM to midnight.

Does the Wendy's location in Onalaska, WI serve breakfast?

Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Facebook
Google
Apple
+100
Others