Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported excessively long wait times, often exceeding 20 minutes, with some experiences lasting over 50 minutes.
Food Quality
While some customers enjoyed the food, many reported issues with cold, stale, or incorrect orders, leading to dissatisfaction.
Customer Service
The quality of customer service varied significantly, with numerous complaints about rude or indifferent staff, though some employees received praise for their friendliness.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, with some customers expressing concern over unsanitary conditions.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, missing items, or food not prepared as requested.
SH
Samuel Hanson
Nov 11, 2025
4.0
Good food friendly workers bummer that they don’t have the breakfast deal for veterans
JS
Joseph Stromei
Oct 27, 2025
4.0
The late night staff at the Onalaska Wendy's was refreshingly top notch!
JE
Jeremiah Erickson
Oct 14, 2025
3.0
Bathrooms were out of soap and nobody took care of that when I brought it up so I had to go to my vehicle to wash my hands with hand sanitizer. Food is not what it used to be, burger wasn't half as good as it was a year ago. Chili was still good but also not what it was a few years ago. Might stop going to this location, maybe it is the problem.
JM
Jakob Moore
Sep 27, 2025
5.0
Fast, and surprisingly affordable.
RO
Robert Obst
Sep 12, 2025
1.0
Each time I’ve come in there have been no employees around and has taken 5+ minutes to order or speak to anyone.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Onalaska, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Onalaska, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (608) 781-5560.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Onalaska Wendy’s serve breakfast?
Yes, this Wendy’s location in Onalaska, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Onalaska, WI?
The drive-thru at Wendy's in Onalaska is open daily from 9:00 AM to midnight.
Does the Wendy's location in Onalaska, WI serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app for delivery or pickup?
Yes, you can order through the Wendy's app or website at order.wendys.com for delivery or to-go orders.
What payment methods are accepted at Wendy's in Onalaska?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location in Onalaska?
You can reach their Customer Care team via the Wendy's Contact page or call (608) 781-5560 directly for this location.
Where is Wendy's located in Onalaska, WI?
Wendy's is located at 9346 State Road 16, Onalaska, WI 54650.
Are there nearby restaurants I can visit alongside Wendy's in Onalaska?
Yes, nearby you can find Subway sandwich shop, Ciatti's Italian Grill, and Crooked Pint bar and grill for varied dining options.
What nearby stores can I visit for mobile phone needs while at Wendy's Onalaska?
Nearby mobile phone stores and repair shops include U.S. Cellular, Verizon, and UScellular.
Are there any local hobby or gift shops near Wendy's Onalaska?
Yes, nearby are Coulee Cards and Gaming, Michaels Stores, and games by james for hobbies and gifts.
What meals are served at Wendy's Onalaska, WI?
This Wendy's serves breakfast, lunch, and dinner every day.